Our thoughts on Digital Customer Experience

Progress Update on the Mopinion Raspberry user interface

Progress Update on the Mopinion Raspberry user interface

In early 2020 Mopinion proudly beta launched its new user interface Mopinion Raspberry. The release was a major milestone for Mopinion and its users as it not only tied together all of the same, favourite functionalities of its precursor, but also enabled users to conveniently collect and manage their feedback in a more effortless manner. […]

Read more

Mopinion launches Tech Talk with Co-Founder Udesh Jadnanansing on ClickZ

Mopinion launches Tech Talk with Co-Founder Udesh Jadnanansing on ClickZ - cover

Exciting news! Mopinion has just released a brand new clip for ClickZ’s new video series – Tech Talks. In the series, senior leadership members from leading and innovative marketing technologies identify key market problems their software solves, how their software addresses this problem and what impact the software has on the market. In other words, […]

Read more

Employee in the Spotlight: Mohamad Haroon

Employee in the Spotlight: Mohamad Haroon: cover

Welcome to this month’s Employee in the Spotlight! As you all might already know, in this blog series we introduce the Mopinion team members to you one-by-one. Last month we sat down with Marketing employee Dorian and this month it’s time for one of our more versatile employees, Mohamad Haroon. Having previously worked for Mopinion […]

Read more

The State of Customer Experience (CX) in 2020

state-of-cx-textless-100

It’s mid-2020 and we’re still in the midst of a raging Coronavirus pandemic, which has greatly affected the lives and livelihood of people and businesses all across the globe. That being said, this pandemic will likely also have a lasting impact on the state of the customer. In other words, when things ‘return to normal’, […]

Read more

August Product Update: brand new survey flow, Salesforce integration and more

July Product Update: brand new survey flow, single sign-on, Salesforce integration and more - Cover

Ready for this month’s product update? We’ve got a lot of juicy new features and updates for you including a new integration with Salesforce, the release of a new survey flow which now includes a dedicated form type for Email Feedback, a new version of the Mopinion Mobile Forms app in the Google Play Store […]

Read more

Mopinion launches new integration with Salesforce

Mopinion: Mopinion launches new integration with Salesforce - Cover

Mopinion is pleased to announce that we’ve just launched a new integration with Salesforce. This new integration makes it possible for users to push feedback to a Salesforce Form. Salesforce offers two HTML forms: web-to-case (which creates a new support / service case in Salesforce with contact details and feedback) and web-to-lead (which creates a […]

Read more

Employee in the Spotlight: Dorian Maat

employee-in-the-spotlight-dorian-maat

Welcome to the next edition of Mopinion’s Employee in the Spotlight! In this blog series we introduce the Mopinion team members to you one by one. Last month we sat down with Digital Feedback Specialist Kevin and this month, it’s time for the social media extraordinaire, one of our newest and youngest employees, Dorian Maat. […]

Read more

Conrad stays ahead of the curve with Mopinion feedback

conrad-cover

Conrad, originally a German company, specialises in electronics and technology for both the private and business markets. In the 1980s, Conrad also settled in other European countries, including the Netherlands. The extensive Dutch webshop contains almost one million products. Conrad operates from three regions: East, Dach and West. The Netherlands is part of the West […]

Read more

40+ Great Resources & Online Tools for Remote Working

40 Great Resources & Online Tools for Remote Working - Cover

As a result of COVID-19, at the beginning of this year, many governments worldwide started asking their citizens to work remotely as much as possible. For some organisations this wasn’t a big step, but for many this proved to be a difficult adjustment as they had to get into different habits of working. The ones […]

Read more

Mopinion’s 2020 User Experience (UX) Insights Software Landscape

Mopinion: Mopinion’s 2020 User Experience (UX) Insights Software Landscape - Cover

Introducing Mopinion’s 2020 edition of the User Experience (UX) Insights software landscape. For this landscape, we’ve gathered over 30+ UX Insights software from 3 key categories in this space. From user feedback and user testing to usability testing, this landscape is designed to guide organisations seeking meaningful UX insights. We are certain that there is […]

Read more