Welcome back, and get ready to meet lots of new Mopinion-ers in our Employee in the Spotlight. In this blog series, we introduce you to the faces behind the Mopinion software, the people who make up our company culture and the people who are serving you everyday with the goal of helping you improve the […]
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Fun fact. American consumers will pay 17% more to purchase from a company with a reputation of delivering a great customer experience. In fact, this trend has made quite an impact on US ecommerce companies in recent years as it has led organisations to adopt feedback strategies in hopes of achieving this status. With feedback […]
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New to our Mobile SDKs, we at Mopinion are delighted to introduce a feature that puts more power in the hands of our customer’s: Callback Events! This update will allow the more technically-savvy Mopinion users to tie into events from our mobile SDKs and connect them to other tools. With this new feature, you and […]
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Welcome back to 360 Digital. We’re excited to announce that we’ve just released a brand new episode, touching – once again – on one of our favorite topics: CRO and experimentation! Having previously talked about how to Humanize your CRO Efforts with Soft Data and How to Take a Strategic Approach to Experimentation on earlier […]
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Remember when everyone kept talking about ‘the year of mobile’? We sure do… but as it seems, this ‘year’ has finally come and gone. As a matter of fact, mobile seems to be the standard nowadays – which means that on top of ensuring your mobile channel is running smoothly, organisations will now have to […]
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When it comes to creating a feedback survey or form, some people tend to create haphazard surveys, without really thinking about what they’re actually asking. Rushed, aimless customer feedback surveys can be detrimental to your feedback strategy, which should inform and influence your marketing, sales, design and even, product planning. Asking illogical questions, or designing […]
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Wait, don’t sign off for the holidays just yet! It’s time for the final Employee in the Spotlight of 2021. For those of you who don’t already know, in this monthly blog series, we give you an inside look at the Mopinion team and who we really are. Last month we learned all about our […]
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This just in – G2 has published its latest Enterprise Feedback Management Report for Winter 2022 and we’re proud of the results! Mopinion ranked as a ‘High Performer’ in the Mid-Market report as well as ‘Niche’ in both the Global and Europe Regional EFM reports! G2.com, Inc. is a peer-to-peer review site which is focused […]
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Season’s greetings! This month, as we edge even closer to the end of another year, we want to look back on all we have achieved in the past 12 months. For this reason, we’ve put a spotlight on some of our most popular new features from this year. Not only that, but in a celebration […]
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Here at Mopinion we are once again reflecting on the recent release of not one, but two brand new and improved features, Schedules and Templates for exports. This release strives to save you time and effort, by automating the process of exporting feedback data. In this Behind the Feedback story, you will discover everything there […]
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