Our thoughts on Digital Customer Experience

5 Powerful Email Marketing Techniques that will Improve your Open Rates

Email marketing techniques to improve your open rates

One of the most common challenges among email marketers is improving their open rates. To put it into perspective, your email open rate should be between 15-25% (depending on your industry of course). But the reality is, many businesses simply aren’t achieving these numbers within their email marketing campaigns. So how can they improve? Sure, […]

Read more

Omoda wants more out of feedback and appoints Mopinion as its partner

Omoda logo

Omoda is a well-known Dutch shoe store chain with well over 20 physical stores and an extensive (international) webshop and online shopping app. In 2000 the Omoda store concept as we know it was launched and in 2007 online shopping was adopted. The combination of physical shops and an online store turned out to be […]

Read more

Mopinion ranked Top Performer in FeaturedCustomers’ 2021 Customer Success Report

Mopinion: Mopinion ranked Top Performer in FeaturedCustomers’ 2020 Customer Success Report - Cover Image

This just in! FeaturedCustomers – a B2B Customer Reference Platform – has just released its Spring 2021 Customer Success Report and we’re in it! Among other digital software types such as Business Intelligence tools, Customer Data Platforms and CRM software, FeaturedCustomers also performed research on the category Customer Feedback Management; the category in which Mopinion […]

Read more

How to successfully set up your own e-learning programme

Succesvol je eigen e-learning programma opzetten - header

We can no longer do without e-learning these days. According to Easy-LMS 90% of organisations use some form of online learning and this is likely to grow another 8% in the next five years. To give you some perspective, in 1995 this was only 4%. That’s a huge amount of growth. In the business world, […]

Read more

3 user feedback tips to build your e-learning community

Brainstorming at home

E-Learning is a digital trend that many of us have been following over the past few months. Due to the limited possibilities during the lockdown, it has become an important part of our society. For many online learners, however, the e-learning experience lacks a sense of community and therefore, also a lack of communication with […]

Read more

Discover ‘The State of Retail in 2021’ with Wijnand Jongen

The State of Retail in 2021

Welcome back to 360 Digital! In the last episode of our podcast series 360 Digital we talked about how to take a strategic approach to experimentation and Stephen Pavlovich from Conversion.com gave us some great insights on how digital enterprises can set up a successful, data-driven experimentation process. In episode #3 however, we are going […]

Read more