Our thoughts on Digital Customer Experience

Mopinion launches brand new podcast 360 Digital

Podcast Episode 1

We are so excited to announce that Mopinion has just launched a brand new podcast series called 360 Digital. That means every month we’ll be serving you up with the latest tips, tricks and insights from experts all across the digital spectrum! Our podcast will cover topics relatable to UX specialists, CX professionals, Digital Marketers […]

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How to Balance Product Vision With User Feedback

How to Balance Product Vision With User Feedback Cover Image

You and your team are building a product with a vision. You have a problem that needs solving, and the combination of your features and user experience are the elements that will create a product that ultimately solves the problem at hand for not only yourself, but for others as well. And that last part–”for […]

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How MeisterTask transformed its user experience with Mopinion feedback

Meistertask Cover Image

MeisterTask is a beautifully designed and incredibly intuitive task management tool. Their mission? To help teams stay aligned when working collaboratively on an easy to use, beautifully designed software tool. And that is precisely why MeisterTask has employed Mopinion as its user feedback software for nearly two years now. Mopinion enables the team at MeisterTask […]

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The Complete Guide to User Feedback

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We live in a customer-centric world. Advances in consumer technology have been raising customer expectations about what constitutes a ‘good’ online experience for quite a few years now. They’re demanding consistency, interaction, and convenience. As a result, user feedback has become a fundamental criteria for growing a business and maintaining a satisfied customer base. So […]

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How to measure Customer Satisfaction (CSAT) in your mobile app

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Knowing that the average American spends around 3 hours and 45 minutes a day on their phone, it’s probably safe to say that we can no longer go without our mobile phones. So what are we doing for nearly 4 hours every day on our mobile phones? On top of calling, texting, and social media, […]

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Employee in the Spotlight: Claire van der Wal

Employee in the spotligth Claire van der wal - header

Autumn has begun and Mopinion is gearing up for the final quarter of 2020. As our growth continues, we’ve once again taken the opportunity to bring on several new members to the team. In continuation of our Employee in the Spotlight series, we will introduce our newest employees one-by-one. As you know, last month we […]

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Top 15 Digital Customer Experience (CX) Solutions

Mopinion: Top 15 Digital Customer Experience (CX) Solutions - Cover

These days our online customers are the ones calling the shots. And they’re doing it by placing more and more weight on the digital customer experience when it comes to choosing you or your competitor. In fact, according to a report released by Salesforce, ‘nearly 84% of customers feel that experiences are as important as […]

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The Biggest CX Software Acquisitions in 2020

Mopinion: The Biggest CX Software Acquisitions in 2020 - Cover

The concept of going digital has been gaining ground in the CX space for years. This is by no means new. However, in the midst of the current crisis, this motivation has since accelerated, pushing organisations to embrace digital solutions and the digital customer experience. As a result, the CX space remains a thriving one, […]

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