Let’s make some noise for Mopinion’s future solution to make feedback better, lighter and more fun. Coming soon: Conversational Feedback. Looking at the feedback we’d get from you, you are waiting for a conversational user interface that makes the feedback experience easier, lighter, more fun and especially intuitive? Mopinion will make it happen. Now let’s […]
Read more
At the moment, there seems to be a lot of uncertainty and ignorance about cybersecurity. Cybersecurity is a collection of guidelines, concepts and measures to protect personal data. As a software provider, security is Mopinion’s top priority. That’s why we sat down with Anwar Jebali, Head of Development at Mopinion, to tell us all about […]
Read more
The infamous marketing metric, the NPS, or net promoter score, is about to celebrate its 20th anniversary. In 2003, Reichheld, Bain & Company and Satmetrix Systems wrote about the metric in the Harvard Business Review. The article dictated that NPS score shows how satisfied and loyal customers are by asking just one, simple question. Sounds […]
Read more
It’s safe to say that marketers want to know what customers think, meaning they want to gather as much data as possible for their marketing strategy. By asking for feedback, you gain insight into what your customers expect from you. Forrester predicted that companies are spending 20% more time and money on feedback to improve […]
Read more
Founded in 2004, Lowell operates in 3 different regions of Europe: The UK, Nordics, and DACH. Their goal? To work tirelessly to benefit society, business, and the economy. Changing the way credit management works, Lowell’s mission drives everything they do, which is something you don’t hear every day in the credit management sector. The real […]
Read more
As feedback fanatics, it’s no surprise that we’re always curious to know about how different businesses are collecting feedback. In this article, we investigated some top-grossing e-commerce giants in the UK, with the hopes of understanding the current state of feedback in the marketplace, as well as what the future holds for the UK e-commerce […]
Read more
Once again, it’s with great pleasure that we present to you our next Employee in the Spotlight! At Mopinion we like to put our people first, so we’re putting them one after another in the Spotlight to get to know them a bit better. Last month we introduced Jos, our Product Manager. This time, let’s […]
Read more
Once again, it’s about time for another exciting Mopinion product update! This time, we’ve got lots of new features and updates for you, including a brand-new notifications feature that will allow you to see what’s happening inside the product in real-time. Not only that, we’ve also enhanced our exports as well as much more innovative […]
Read more
Mopinon has just released another new episode on its growingly popular podcast series, 360 Digital. So what’s the hot topic this month? For our 7th episode, we’re switching things up (again) to focus on another field of digital: the employee experience (EX). This emerging business function has become increasingly popular in recent years, as businesses […]
Read more
You spoke, we listened. With a little help from our customers, (and their useful feedback) we are always able to identify any issues within our system and quickly get to work improving our user’s experience. So, without further ado… Welcome Enhanced Exports to the Mopinion platform! From completely new features to the optimisation of […]
Read more
