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Stop the Hackers: How Mopinion ensures security and data protection

cybersecurity mopinion

At the moment, there seems to be a lot of uncertainty and ignorance about cybersecurity. Cybersecurity is a collection of guidelines, concepts and measures to protect personal data. As a software provider, security is Mopinion’s top priority. That’s why we sat down with Anwar Jebali, Head of Development at Mopinion, to tell us all about […]

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Why NPS Is Only Half the Story

Waarom NPS maar de helft van het verhaal is

The infamous marketing metric, the NPS, or net promoter score, is about to celebrate its 20th anniversary. In 2003, Reichheld, Bain & Company and Satmetrix Systems wrote about the metric in the Harvard Business Review. The article dictated that NPS score shows how satisfied and loyal customers are by asking just one, simple question. Sounds […]

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Lowell Nordics supercharges customer and client engagement with Mopinion

Lowell Nordics mopinion

Founded in 2004, Lowell operates in 3 different regions of Europe: The UK, Nordics, and DACH. Their goal? To work tirelessly to benefit society, business, and the economy. Changing the way credit management works, Lowell’s mission drives everything they do, which is something you don’t hear every day in the credit management sector. The real […]

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State of Feedback: UK e-commerce market

UK-ecom-market

As feedback fanatics, it’s no surprise that we’re always curious to know about how different businesses are collecting feedback. In this article, we investigated some top-grossing e-commerce giants in the UK, with the hopes of understanding the current state of feedback in the marketplace, as well as what the future holds for the UK e-commerce […]

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Employee in the Spotlight: Lynn Jonker

Employee in the spotlight Lynn Jonker header

Once again, it’s with great pleasure that we present to you our next Employee in the Spotlight! At Mopinion we like to put our people first, so we’re putting them one after another in the Spotlight to get to know them a bit better. Last month we introduced Jos, our Product Manager. This time, let’s […]

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Product Update: Enhanced exports, notifications and more…

Product Update: Multiple data sources in one chart, email alerts for multiple users, and more...

Once again, it’s about time for another exciting Mopinion product update! This time, we’ve got lots of new features and updates for you, including a brand-new notifications feature that will allow you to see what’s happening inside the product in real-time. Not only that, we’ve also enhanced our exports as well as much more innovative […]

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Why you need CX for your EX

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Mopinon has just released another new episode on its growingly popular podcast series, 360 Digital. So what’s the hot topic this month? For our 7th episode, we’re switching things up (again) to focus on another field of digital: the employee experience (EX). This emerging business function has become increasingly popular in recent years, as businesses […]

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Enhanced Exports: It’s live!

enhanced exports is live

You spoke, we listened. With a little help from our customers, (and their useful feedback) we are always able to identify any issues within our system and quickly get to work improving our user’s experience. So, without further ado…   Welcome Enhanced Exports to the Mopinion platform! From completely new features to the optimisation of […]

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