Our thoughts on Digital Customer Experience

Employee in the Spotlight: Erin Gilliam

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It’s time for a new monthly Employee in the Spotlight! Last month we interviewed our Mobile Developer Kees van Welsenis. This time we introduce the lady behind the many blogs and articles of Mopinion. We’d like to shine a light on Erin Gilliam, our always smiling American colleague. Meet Erin. Erin started working for Mopinion […]

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Unmasking Mopinion ‘Raspberry’ (Part 2): Feedback Form Builder

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We’re just a month and a half out from launching Mopinion Raspberry, and it’s time for another sneak peek into the new user interface. In this five-part series, we will ‘unmask’ various new components of the software one by one; components that are guaranteed to give you a smooth and lucid user experience. Our last […]

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5 Best User Experience (UX) Books to Cozy up with this Winter

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Winter is coming, which means it’s time cozy up by the fire, grab some hot cocoa and get lost in that book you’ve been meaning to dive into. For UX Designers, this is a good opportunity to catch up on some design-specific reading. There are plenty of resources out there that will give you a […]

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Unmasking Mopinion ‘Raspberry’ (Part 1): The Navigation

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The rumors are true. The newest version of Mopinion’s software, known as Mopinion Raspberry, is set to go live in January 2020. With rigorous testing and refinement processes in full swing, we’d like to take these next few months to slowly introduce you to Mopinion Raspberry. In this five-part series, we will ‘unmask’ various new […]

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Top 15 Business Intelligence Tools: An Overview

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If you are considering implementing a business intelligence tool, or BI tool, there are tons of different options. Business intelligence tools are all about helping you understand trends and deriving insights from your data so that you can make tactical and strategic business decisions. But how do you know which business intelligence tool helps you […]

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[VIDEO] A sneak peek into Mopinion Raspberry…

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In this video, Senior Web Developer & Front-End Team Lead Anwar Jebali takes us on a journey through the process of creating and implementing Mopinion Raspberry, the newest version of our software. Get a taste for what’s to come this January 2020 and learn about the new features and components of our software that are […]

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Scaring off your customers? Try these 5 online feedback tips

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Halloween is almost here. The skies are growing darker. Leaves are covering the sidewalks. Pumpkins are sprouting up on nearly every front porch. And shops are dressing up their front windows with decorations of spiders, skeletons and scary masks! One thing is for sure, here in the Netherlands Halloween is definitely gaining ground. But while […]

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Top 15 Best CRM Software for Small Businesses

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The biggest challenge for small businesses (or SMBs) is growth. And by growth, I mean more exposure, more customers and employees and definitely more revenue. And while being in the process of this growth the workflows and organizational processes need to be streamlined within your business. That’s when CRM software becomes of great value. Last […]

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