How does your organisation measure up in terms of digital customer experience management? The Digital Customer Experience Benchmark 2023 tells all. This report reveals some interesting insights into how organisations across the globe are keeping pace with digital customer experience management. In order to succeed in a more complex digitising world, you need to offer […]
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Gather feedback and make changes to your mobile UX with our new and improved native Android SDK. This slim and trim SDK allows you to effortlessly gather feedback in your android applications. Unlike our earlier Android SDK built with React Native, this new SDK is built with Kotlin, meaning it’s faster and slimmer than ever. […]
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Last month, we released our new, advanced user management system, access groups. A much-anticipated feature, this new setup allows you to ensure the right people in your organisation have access to the right information. Team leaders can manage sensitive data, and invite colleagues of all levels to collaborate within Mopinion. To empower you to get […]
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People don’t easily settle when it comes to booking a vacation. After all, you work hard all year to go on a well deserved holiday. Whether someone is looking for an active vacation or just wants to lay next to the swimming pool, everyone wants their vacation time to be relaxed and not stressful. That’s […]
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In the travel and tourism industry everyone knows that you need to prepare for peak season. Whether you’re gearing up for the winter ski season in the Alps or sunny, summer getaways in the Mediterranean, making the most of your busiest days is critical. The peak season comes with higher revenues, but it also brings […]
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How does your organisation measure up in terms of digital customer experience management? Just a little bit longer and we’ll show you. With nearly eight thousand professionals selected to participate in Mopinion’s Digital Customer Experience Benchmark report, we will provide insights from professionals active in various fields such as Digital Marketing, Customer Experience and Product […]
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Ensure the right people in your organisation have access to the right information with our new access groups. Now, with complete flexibility, you can set permissions and set up Mopinion to keep private information private, enable access to certain areas and restrict parts of the Mopinion platform. Integrating feedback into your organisation just got a […]
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All digital teams work with software in one way or another to perform their work. Whether that’s a project management software, ticketing solution, digital customer feedback software, or even an HR solution. But not all teams work together well when that same software is adopted by multiple teams or departments. In fact, this is a […]
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The customer experience market is evolving and so is Mopinion. Our recent State of Customer Experience report has made that quite clear. So as the year 2022 slowly draws to a close, it only seems fitting to take a moment and reflect on what the year has brought us and what we expect for 2023. […]
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Meet Conor. Conor is our Python Developer here at Mopinion. Day in and day out, he works diligently to keep all of our behind the scenes python services running smoothly. But what’s Conor up to when he’s not coding or testing? A self-proclaimed ‘night owl’, Conor is big on reading (yep, we’ve got a bookworm!) […]
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