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Let our experts show you how to collect and analyse feedback, so you can make lasting changes to your organisation. Stop guessing, start knowing.

"We resolved the issue and as a result conversion increased from 0.48% to 3.50%, which translated to more than €900,000 in additional premium turnover. This goes to show that customer feedback can save you a lot of money."

Stefan van Ballegooie,
Conversion Specialist at Allianz

"We chose Mopinion because of its integration with Salesforce and its extensive reporting options. Not to mention, the dashboard is extremely user-friendly and clear."

Nathan Contin,
Customer Service Team Leader at Luxury Escapes

"We’ve seen a 20% increase in satisfaction of our Japanese customers after investing resources into improving the translations — we wouldn’t have known that the translation needed work if we hadn’t done the Mopinion survey."

Silviu Oprean,
Growth Marketing and Translation Manager at MeisterTask

"Listening to our customers allows us to increase the success rates of our experimentation programs significantly. Mopinion provides us with emotional data from our customers, rather than simply numbers."

Davy Schuyt,
CRO Manager at Calvin Klein

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Awards & Recognition

What our customers are saying

The big advantage with using Mopinion customer feedback is freedom. We can adjust everything ourselves with no restrictions.

Stefan van Ballegooie
Conversion Specialist

Collecting feedback across different parts of the website gives us a good overview of how our customers experience all touchpoints along the customer journey.

Lianne Wensveen
UX Manager

Mopinion enables our customer service agents to improve the quality of our internal Knowledge Management system, leading to a better customer service.

Product Manager

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