Feedback analytics software
for websites and mobile apps

Collect online feedback and turn it into useful insights

How it works

Capture feedback

Target feedback forms to specific groups of online visitors with our event driven feedback technology. Or, integrate feedback from feedback tools you already have in place.

Build your report

Analyse feedback data from your digital touchpoints in real-time. Stay updated with our fast dashboards and Natural Language Processing (NLP) technology.

Engage & collaborate

Bring focus to Digital Marketing, Sales and Service teams with insights at their fingertips using email sharing, alerts and beautifully designed role-based dashboards.

What people are saying

Using Mopinion’s solution has shifted the way we look at the customer view of our online services.
Joost Schafrat - Transport Advisor, Amsterdam Airport

Thanks to Mopinion, our customer is the main driving force behind our online optimisation.
Bastiaan Trotsenburg - Web Analyst, SNS Bank

The insights Mopinion has provided have led to a steady decrease in negative feedback on our digital channels.
Digital Marketeer, Volkswagen

Mopinion gives us much more information about online customers than we have ever had.
Christiaan Buitenhuis - Senior Market Researcher, Interpolis

Realtime feedback analytics

Visualise customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.

The Mopinion Difference

Digital-first

Our true cloud technology is developed for companies focussing on digital business models. We deliver insights based on quantitative and qualitative feedback data at the speed of light.

Completely Customisable

Our open platform and advanced automation capabilities provide an unprecedented ability to create, iterate and seamlessly manage your customer feedback data.

Scalable and secure

With hundreds of successful launches and thousands of customer accounts under our belt, our highly scalable and secured solution delivers our customers engaging customer feedback analytics.

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