Collect online feedback and turn it into useful insights

Feedback analytics software for websites and mobile apps

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User Feedback: The easy way

Collect feedback

Target feedback forms to specific groups of online visitors with our event driven feedback technology. Find out what is preventing them from converting.

Build your report

Stay updated with our fully customisable dashboards and text analytics reports. Easily interpret and act on customer feedback. Stop guessing, start knowing.

Improve & collaborate

Bring focus to Digital Marketing, Sales and Service teams with insights at their fingertips using email sharing, alerts and beautifully designed role-based dashboards.

Why customers love Mopinion

TomTom chose Mopinion because they make feedback actionable.

Remko Strik

Manager Post-Purchase & CRM, Tomtom

Thanks to Mopinion, our customer is the main driving force behind our online optimisation.

Bastiaan Trotsenburg

Web Analyst, SNS Bank

Using Mopinion’s solution has shifted the way we look at the customer view of our online services.

Joost Schafrat

Transport Advisor, Amsterdam Airport

Mopinion gives us much more information about online customers than we have ever had.

Christiaan Buitenhuis

Senior Market Researcher, Interpolis

The insights Mopinion has provided have led to a steady decrease in negative feedback on our digital channels.

Digital Marketeer

Volkswagen

We wanted to understand and hone in on why some of our visitors were dropping off, especially at certain steps or within specific funnels of the website.

Rosa Diederen

Digital Product Owner, TUI

Online feedback analytics

Visualise customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.

The Mopinion Difference

Focused on insights

Our true cloud technology is developed for companies focussing on digital business models. We deliver insights based on quantitative and qualitative feedback data at the speed of light.

Completely Customisable

Our open platform and advanced automation capabilities provide an unprecedented ability to create, iterate and seamlessly manage your customer feedback data.

Scalable and secure

With hundreds of successful launches and thousands of customer accounts under our belt, our highly scalable and secured solution delivers our customers engaging customer feedback analytics.

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