The #1 Feedback Software
for Web, App and Email

You know what users are doing
Now find out why

Feedback for Web, App and Email

Discover missing insights to optimise digital experiences

Achieving a seamless digital experience is challenging in today’s evolving customer landscape. That’s why Mopinion offers an agile feedback solution – complementing quantitative data with actionable insights, revealing the “why” behind customer behavior.

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It’s time for Digital-First Enterprises to take control of the entire Online Journey

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Mopinion for Websites

Get the inside scoop on how your customers experience your website so that you can drive strategy and boost engagement. Select a carefully crafted survey template or design your own feedback surveys from scratch and start gathering contextual insights right away.

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Mopinion for Apps

Collect powerful feedback from your native apps with Mopinion’s flexible and easy-to-install SDKs for iOS and Android. This solution fully integrates with your mobile native user experience, enabling a frictionless mobile journey for your users.

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Mopinion for Email

It’s time to take your email marketing campaigns to the next level. It’s not just about the number of clicks or opens. Leverage email campaign feedback and ensure you’re sending the right message to your audience.

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Expert-designed forms for every touchpoint

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Customer Satisfaction (CSAT)

Customer Satisfaction is considered one of the top scoring methods among businesses for measuring loyalty to your brand.

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Goal Completion Rate (GCR) & Customer Effort Score (CES)

The Goal Completion Rate measures whether your visitor has completed a specific goal and the Customer Effort Score measures how much effort it took to achieve this goal.

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Net Promoter Score (NPS)

NPS provides a benchmark that is indicative of customer success. It tells you how likely your customers are to recommend your business.

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Conversational

Conversational feedback forms are intuitive and engaging surveys that – to respondents – feel like chat conversations.

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Mopinion plays well with others

From web analytics and CRM tools to Project Management and A/B Testing, we integrate seamlessly with all of your favorite digital marketing tools.

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See what Mopinion can do for your business