Media

Media

Mopinion for

Media

Exceed expectations across the entire content journey using powerful digital insights

Prioritise your online customers

Reduce churn for good

Gain meaningful CX insights

Deliver top-notch content

Deliver a smooth online journey

Cultivate customer loyalty

Stand out from the crowd with meaningful insights at your fingertips

Your audience is selective when it comes to the digital content they consume. Content must be tailored to their interests and speak to the different personas so as to maintain a high level of both interest and loyalty.

Mopinion gives you the qualitative insights needed to deliver the content your audience craves and keep up with your competitors. Armed with these real-time customer insights, you’ll be sure to improve your bottom line.

Get connected with your audience

Get connected with your audience

Deliver an easy-to-use platform that your viewers and readers demand. Give yourself the advantage and pull ahead of the competition with a fully optimised digital platform. Mopinion helps media companies both grow and retain their audience, while simultaneously boosting revenue. Keep a pulse on their emotions with Mopinion’s text and sentiment analysis and never miss a thing.

Engage at-risk subscribers before they churn

The media industry is fighting a constant battle against churn. Losing subscribers can happen at the drop of a hat, making it critical for your organisation to keep a pulse on the experience and satisfaction of your audience. Mopinion is an always-on solution which offers real-time insights into the online experience from start to finish. Discover what’s agitating your subscribers and put the problem to rest before it results in lost revenue.

Align your teams
Mopinion Integrations

Align your teams

Customer centricity is a company-wide concern. Mopinion enables your feedback to flow smoothly throughout the organisation. Track actions, write notes, set reminders and visualise progress in teams. That way your feedback is always in the right hands.

Enterprise-Level Security, Privacy and Accessibility

Mopinion is devoted to protecting your data and adhering to the strictest security, privacy and accessibility policies. We offer peak security accreditation with ISO 27001: 2017 and comply with the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). We also offer improved accessibility to all types of web users with WCAG 2.1 Level AA certification.

ISO 27001: 2017 GDPR security Accessibility

“Our collaboration with Mopinion started small, with just four news brands. We were so satisfied with the result that we have since expanded. Now all of our news brands use Mopinion software”

Emma Haagen, UX Research & Product Analyst

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Request a feedback demo from our Media expert