Fully-managed, cloud based architecture
Mopinion provides tons of connectors and agile cloud services for data integration, management, and automation so you’re up and running fast. And because we’re built on the best technologies, Mopinion is the most trusted name when it comes to analysing customer feedback from your websites and apps.
How it works
From big data to big insights
Capturing feedback is easy. But for most enterprises, making sense out of this data is a whole new ball game. Especially when we are talking about huge amounts of data. What to do with thousands of customer comments a day? At Mopinion we have combined a highly scalable cloud solution with the latest technologies to deliver fast loads and response times. And, most important: valuable insights to improve your online business.
We understand the value of data, and provide solid security at all levels. Our team will do the utmost to keep your data safe and protected, and offer you the best Saas platform for customer feedback intelligence.
All data transferred to and from our servers is encrypted via a SSL connection. The Mopinion platform is hosted with the world’s leading data center providers. Our data center partners are SOC 2 Type II and ISO 27001 certified.
In order to provide you with the best and most useful insights we love to integrate with feedback, analytics or CRM data you already have. We offer different integration paths and try to keep things as smooth as possible
Customers love us
TomTom chose Mopinion because they make feedback actionable.
- Remko Strik
- Manager Post-Purchase & CRM, Tomtom
Thanks to Mopinion, our customer is the main driving force behind our online optimisation.
- Bastiaan Trotsenburg
- Web Analyst, SNS Bank
Using Mopinion’s solution has shifted the way we look at the customer view of our online services.
- Joost Schafrat
- Transport Advisor, Amsterdam Airport
Mopinion gives us much more information about online customers than we have ever had.
- Christiaan Buitenhuis
- Senior Market Researcher, Interpolis
The insights Mopinion has provided have led to a steady decrease in negative feedback on our digital channels.
- Digital Marketeer
We wanted to understand and hone in on why some of our visitors were dropping off, especially at certain steps or within specific funnels of the website.
- Rosa Diederen
- Digital Product Owner, TUI