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Fully-managed, cloud based architecture
Mopinion provides tons of connectors and agile cloud services for data integration, feedback management, and automation so you’re up and running fast. Because we’re built on the best technologies, Mopinion is the most trusted name when it comes to analysing customer feedback from your websites and apps.
How it works
From big data to big insights
Capturing feedback is easy. But for most enterprises, making sense out of this data is a whole new ball game. Especially when we are talking about huge amounts of data. What to do with thousands of customer comments a day? At Mopinion we have combined a highly scalable cloud solution with the latest technologies to deliver fast loads and response times. And, most important: valuable insights to improve your online business.
Security
We understand the value of data, and provide solid security at all levels. Our team will do the utmost to keep your data safe and protected, and that is why Mopinion is ISO 27001 certified.
All data transferred to and from our servers is encrypted via a SSL connection. The Mopinion platform is hosted with the world’s leading data center providers. Our data center partners are SOC 2 Type II and ISO 27001 certified.
Mopinion plays well with others
From web analytics and CRM tools to Project Management and A/B Testing, we integrate seamlessly with all of your favorite digital marketing tools.
View all integrations
What people are saying
The big advantage with using Mopinion customer feedback is freedom. We can adjust everything ourselves with no restrictions.
Stefan Ballegooie
Conversion Specialist
Collecting feedback across different parts of the website gives us a good overview of how our customers experience all touchpoints along the customer journey.
Lianne Wensveen
UX Manager
With feedback buttons available on all pages of our knowledge management system, our service agents can submit feedback at any moment.
Thomas Langenberg
Product Manager
By using real-time feedback dashboards we can easily see which issues we have to work on to enhance the shopper journey and satisfaction. These insights are shared on the teams that work on the specific feedback points.
Rosanne Heijligers, Customer Experience Analyst
