Fully-managed, cloud based architecture
Mopinion provides tons of connectors and agile cloud services for data integration, feedback management, and automation so you’re up and running fast. Because we’re built on the best technologies, Mopinion is the most trusted name when it comes to analysing customer feedback from your websites and apps.
How it works
From big data to big insights
Capturing feedback is easy. But for most enterprises, making sense out of this data is a whole new ball game. Especially when we are talking about huge amounts of data. What to do with thousands of customer comments a day? At Mopinion we have combined a highly scalable cloud solution with the latest technologies to deliver fast loads and response times. And, most important: valuable insights to improve your online business.
Security built for EU standards
We understand the value of data. That’s why we provide solid security at all levels to keep your data protected at all times. Mopinion is both ISO 27001 certified and GDPR compliant.
All data transferred to and from our servers is encrypted via an SSL connection. Additionally, the Mopinion platform is hosted in Europe with the world’s leading data centre providers, who are both SOC 2 Type II and ISO 27001 certified.
Mopinion plays well with others
From web analytics and CRM tools to Project Management and A/B Testing, we integrate seamlessly with all of your favorite digital marketing tools.
View all integrations
What market leaders have to say
We have experienced nearly 60% more engagement with our conversational feedback surveys as opposed to the standard, passive surveys. It seems that our customers perceive this type of survey as more of a conversation rather than a poll.
Fran Jordan
Design & Content Chapter Lead
We didn’t know what our customers required from our website. There was a need to gather feedback as fast as possible to learn and improve our shopping experience.
Emiel Hoosemans
Lead Conversion Specialist
Mopinion allows us to ask targeted questions that help us better understand the customer. The insights help us identify where and how we can improve the journey so as to better cater to our visitors and their questions.
Lars Harmsen
Head of User Experience
Mopinion offers a lot of features that make the tool much more valuable than its competitors. One of most attractive features for us, in fact, was the amount of customisation options available.
Silviu Oprean
Growth Marketing