Website Feedback How to add a feedback form to your website Collecting website feedback is a natural part of improving the digital customer experience. It helps you understand what visitors are... Luisa D'El Rodrigues 27/03/2026
Product Updates Feedback Trails: Understand the journey behind the feedback “I tried to enter your return policy page, and everything just suddenly crashed”. This kind of feedback undoubtedly helps improve the... Elin Jansson 26/03/2026
App Feedback 5 of the best user experience apps in 2026 Did you know that mobile apps have a 150% higher conversion rate compared to mobile websites? This is because apps offer a complete... Elin Jansson 26/03/2026
Website Feedback How to collect website feedback Collecting website feedback and developing a voice of the customer program has many benefits: From improving user experience and customer... Elin Jansson 20/03/2026
Insights How Cultura created a centralised customer feedback process with Mopinion Cultura is a leading French retail chain, specialising in books, music, videos, art supplies and more. Their digital channels play a... Elin Jansson 19/03/2026
Company Updates Netigate appoints Mopinion co-founder Kees Wolters as Group Chief Marketing Officer In his new role, Kees Wolters will focus on strengthening Netigate’s market positioning and integrating the company’s expanding... Elin Jansson 19/03/2026
Digital Feedback 8 Alternatives to GetFeedback CX and Digital If you are here, you are probably looking for competitors or alternatives to GetFeedback. This customer experience (CX) and survey platform... Kees Wolters 19/03/2026
Digital Feedback Online Surveys 101: Everything you need to know Surveys, surveys, surveys, They’re all the hype among digital organisations today. In fact, the use of online surveys has witnessed a... Erin Gilliam Haije 19/03/2026
Digital Feedback Mopinion Named Top Performer in Customer Feedback Management Software 2026 Exciting news incoming! Mopinion has once again been named a Top Performer in the category Customer Feedback Management Software in... Luisa D'El Rodrigues 16/03/2026
Insights Top 20 Customer Journey Mapping Tools in 2026: An Overview Customer expectations are higher than ever. Customers demand excellent service, and anyone who fails to deliver a smooth online customer... Erin Gilliam Haije 12/03/2026
Digital Feedback Customer Satisfaction survey questions & tips From fostering repeat business and generating positive word-of-mouth referrals to bolstering a company’s reputation in an... Erin Gilliam Haije 12/03/2026
Digital Feedback How to use customer feedback to raise customer satisfaction Customer feedback doesn’t raise customer satisfaction on its own. It raises satisfaction when it helps you pinpoint what’s breaking the... Luisa D'El Rodrigues 10/03/2026
