We are proud to announce a new integration between Mopinion and Google Chat. This new integration will enable digital teams to automatically push specific feedback items to groups in Google Chat, allowing for easy feedback distribution and improved collaboration. Google Chat is a well-known messaging platform that allows both direct messaging and group messaging in […]
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The GO Sport group originated in the heart of the French Alps at the end of the 1970s following the Grenoble Olympic Games. The company is owned by Rallye, a major player in the distribution sector. GO Sport is one of the leaders in the sports equipment market in France. Performance, team spirit, pleasure and […]
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Mopinion is excited to announce its new and robust software integration with Contentsquare. This powerful new alliance between digital experience analytics and customer feedback combines meaningful context from the customer journey with in-depth voice of the customer data, giving users a full view of the digital customer experience. Ready to bring your customer feedback to […]
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While website personalisation is by no means a new concept, many sources such as McKinsey claim that ‘the exciting promise of personalisation is not here yet”. This is because there is still so much in terms of technology, data and analytics that we have yet to delve into. It has – however – becoming a […]
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We are happy to announce that Mopinion has once again met the WCAG guidelines, making our software WCAG 2.1 Level AA compliant. This means that our front-end software and feedback surveys conform to the strict WCAG guidelines set in place by the World Wide Web Consortium (W3C) – enabling improved accessibility to all types of […]
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This just in! FeaturedCustomers – a B2B Customer Reference Platform – has just released its Spring 2020 Customer Success Report and we’re in it! Among other digital software types such as Business Intelligence tools, Customer Data Platforms and CRM software, FeaturedCustomers also performed research on the category Customer Feedback Management; the category in which Mopinion […]
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Having the right tools in your toolbelt is a fundamental part of being a successful digital marketer. In fact, it’s almost impossible for digital marketers nowadays to perform their daily tasks without the assistance of these tools; tools that help automate processes and save precious time and money, ensuring a good return on marketing investment. […]
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Allianz forms part of Allianz Group which is one of the largest, multinational financial services companies in the world. The organisation has operations in over 70 countries and more than 85 million customers. Originally, Allianz sold its products and services through intermediaries. As a result, Allianz’s website didn’t play a major role. However, nowadays, with […]
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These are very uncertain times for everyone. In addition to the major health consequences, the Coronavirus COVID-19 also has a huge impact on the economy. Everyone is keeping a close eye on the news, waiting for updates. The government is allocating billions to ensure that companies don’t go under. And all initiatives, big and small […]
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The mobile channel is no longer a ‘nice to have’. In fact, it is quickly making its way towards becoming the core of just about everything. Not only has mobile changed consumer behaviour, but also impacted areas such as ecommerce, brand awareness and customer service. As a result, we’re seeing a mobile marketing revolution; a […]
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