Our thoughts on Digital Customer Experience

How to Create Free Online Surveys: Tips & Tools

Mopinion: How to Create Free Online Surveys - Define your objective - Create a survey

Choosing to survey people is quite simple. But creating one? That’s another story. Believe it or not, there is a true science to creating online surveys. And I know what you’re thinking…The surveys you’ve taken in the past may have seemed simple at first glance and well, quite frankly they should be. But in reality […]

Read more

Why Online Feedback is Vital for Ecommerce Managers

Mopinion: Why Online Feedback is Vital for Ecommerce Managers - Cover Image

The ecommerce industry has experienced a tremendous amount of growth in the past decade. Having jumped from 3.5% of all retail sales in 2008 to nearly 11.9% in 2018, this growth – in combination with a (still) relatively low market share – represents a huge opportunity for more innovative ecommerce companies looking to overtake their […]

Read more

Top 10 Alternatives and Competitors of Qualtrics

Mopinion: Best 10 Alternatives and Competitors of Qualtrics - Competitors to Qualtrics

Online customer survey tools are a great way of engaging with your customers and discovering insights into various areas of online performance. For example, you can use survey tools to trace product feedback, carry out market research, measure customer service, the performance of your newsletters and much more. But which online customer survey tool is […]

Read more

Making Customer Feedback Meaningful: An Interview with our Founders

Mopinion: Making Customer Feedback Meaningful: An Interview with our Founders - Cover

Want to take a look behind the curtain of leading feedback analytics software Mopinion? We recently sat down with Mopinion founders and feedback experts, Udesh Jadnanansing and Kees Wolters to get their advice on how businesses can make their customer feedback truly meaningful. In this interview, Jadnanansing and Wolters elaborate on key topics circulating the […]

Read more

5 Easy-To-Use Mobile App Feedback Form Templates

Mopinion: 5 Easy-To-Use Mobile App Feedback Form Templates - Cover Image

Mobile apps have become the bread and butter for many digital marketers. This is mostly credited to the fact that a quality mobile app has the potential to promote and grow your business tremendously. It can open new channels of revenue, introduce you to new marketing strategies (e.g. location tracking), give you the opportunity to […]

Read more



Top 10 Qualaroo Alternatives and Competitors

Mopinion: Top 10 Qualaroo Alternatives and Competitors - Wootric

Online Surveys provide marketers with a simple and easy way to get in contact with a targeted audience and collect feedback. Not to mention, they are great for tracing product feedback, conducting market research, obtaining feedback on customer service and measuring customer AND employee satisfaction. Picking a suitable online survey software for your business can […]

Read more


Mopinion Releases Data Processing Addendum & Processor Contract Template for GDPR

Mopinion Releases Data Processing Addendum & Processor Contract Template for GDPR - Cover Image

Mopinion has been working closely with its legal team to ensure it’s platform and services are in compliance GDPR as well as guarantee that all the necessary legal documentation has been drawn up and in line with the new regulation. This documentation includes a new Data Processing Addendum (to Terms & Conditions) and a GDPR […]

Read more