Our thoughts on Digital Customer Experience

3 Examples of Website Content Questionnaires

Mopinion: 3 Examples of Website Content Questionnaires - Cover Image

A company’s website is often the first chance the company has to market its products and services to customers. So why wouldn’t you make it a priority to have the best website content out there? Well, now it’s possible with our easy-to-use website content questionnaires from the Mopinion Survey Marketplace! Learn more about website content […]

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Top 20 Best Usability Testing Tools: An Overview

Top 20 Usability Testing Tools

Usability is all about presenting information and choices in a clear and concise manner that will ultimately gain the trust of your customers. Unfortunately, poor usability is quite common among online businesses. So common in fact that nearly 70% of businesses fail because of it. That is why usability testing is so critical in this […]

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A Guide to Psychology Principles in UX Design

Mopinion: A Beginner’s Guide to Psychology Principles in UX Design - Cover Image

Have you ever wondered why your users don’t interact with your product the way you were expecting them to? It might be because you may not understand how to use different psychology principles to design your products to elicit specific responses and actions from your users. Your customers are driven by emotions when they are […]

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Mopinion heads to the Efteling for its annual SummerJam!

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This past weekend Mopinion celebrated its annual SummerJam, this time at the Efteling, a fairytale theme park in Kaatsheuvel, the Netherlands! It was a great day complete with sunny skies, roller coasters, and lots of laughter. A special thanks to our partner the Efteling for the warm welcome.   Here are some fun impressions we […]

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The State of Customer Experience (CX): What’s happening now?

Mopinion: The State of Customer Experience (CX): What’s happening now? - Cover

Providing a good Customer Experience (CX) is on just about every organisation’s agenda these days. But where exactly is it headed? We can’t say for sure. What we can tell you though, is that this CX’s ecosystem of solutions is tethering between both expansion and consolidation. New niche solutions are sprouting up everywhere you look, […]

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Top 15 Heatmapping Tools You Might Want to Try

Heatmapping Tools

Are you a visual person? Looking for some deeper insights into what your visitors are doing on your website? Want to boost your conversions, but not sure where to start? A heatmapping tool might just be your answer! Heatmapping tools are great for tracking user behaviour patterns on specific pages of your website and are […]

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Employee in the Spotlight: Thiara Beijl

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It’s time for our June Employee in the Spotlight! The Employee Spotlight series is Mopinion’s special way of giving you an inside look at the people behind our brand. Last time we highlighted a member of our Sales team, Fanny. This month we’re switching gears as we put our Financial Analyst in the spotlight, Thiara. […]

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What is the new Strong Customer Authentication (SCA) regulation?

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Up to speed on the new SCA regulation coming this fall? If not, you may want to pay close attention. Following the introduction of the GDPR, which had a huge impact on the handling of personal data last year, Europe is gearing up for another major shake up – this time in the payment sectors. […]

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Introducing our new feedback form translation feature

Mopinion: Introducing our new feedback form translation feature - Cover Image

It’s finally here! The feature you’ve all been waiting for… Mopinion’s new feedback form translation feature! In response to the high demand among our customers, we’ve just launched a new feature in our form configuration section, which allows users to add multiple translations to the same feedback form. Gone are the days when you had […]

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