Welcome back to 360 Digital! Last month we launched Mopinion’s brand new podcast series 360 Digital. In our very first episode, we talked qualitative and quantitative data with UX Expert Laura Klein. However, this month we’re switching gears and zooming in on a topic that will be especially interesting for those of you interested in […]
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Black Friday is here, which as we all know marks the start of the holiday shopping season and the biggest sales period for retailers! Stores will soon be flooded with customers looking to buy that perfect gift for their loved ones. And that leaves retailers scrambling to keep up and find ways to delight their […]
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It has been said that having a good Voice of Customer (VoC) program leads to improved client retention, better employee engagement and less spending on customer service. And while this is entirely true, it seems that many businesses still fail to implement and manage an effective VoC program. In fact, far too often we see […]
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It’s time for the November edition of Mopinion’s Employee in the Spotlight! In this blog series we introduce the Mopinion team members to you one by one. You’ll get to see the faces behind the hard work. Last month we introduced Nadia, our Business Development Officer (France). This month we have a special Employee in […]
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Some of the best SaaS companies have achieved long-term success because of their obsession with the customer experience (CX). I mean, think of Amazon (US) and Uber. These companies are practically pioneers in the field of CX and look where’s it gotten them. However, designing and delivering a great experience in the software industry can […]
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Mopinion is proud to share that NCSA – the largest collegiate athletic recruiting marketplace – has joined the Mopinion family. NCSA works with athletes and families, as well as club, high school and college coaches by providing online tools, educational resources and personalised support to help navigate the college recruiting process. Their products match potential […]
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That’s right. Mopinion is proud to announce that it has qualified as a ‘High Performer’ in G2’s Europe Regional Grid for Enterprise Feedback Management Fall 2020. This is all thanks to the many great reviews left by customers within our fast-growing customer base. G2.com, Inc. is a peer-to-peer review site which is focused on aggregating […]
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Welcome to the October edition of Mopinion’s Employee in the Spotlight! This blog series gives you an inside look at who we are and how our employees contribute to our company culture. As you know, last month we interviewed Claire, one of our Customer Success representatives. This time – and in keeping with the ‘girl […]
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We are so excited to announce that Mopinion has just launched a brand new podcast series called 360 Digital. That means every month we’ll be serving you up with the latest tips, tricks and insights from experts all across the digital spectrum! Our podcast will cover topics relatable to UX specialists, CX professionals, Digital Marketers […]
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You and your team are building a product with a vision. You have a problem that needs solving, and the combination of your features and user experience are the elements that will create a product that ultimately solves the problem at hand for not only yourself, but for others as well. And that last part–”for […]
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