Our thoughts on Digital Customer Experience

October Product Update: new security measures and a sneak peek into the newest version of our software

Mopinion: September Product Update: new security measures and a sneak peek into the new user interface - Cover

Mopinion is dedicated to providing its customers with the best possible feedback analytics software on the market. In order to maintain this status, our team strives to make constant and valuable improvements to our platform. We do this using the feedback provided directly by our customers. That being said, we’ve got plenty of product updates […]

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Top 21 Best Online Survey Software and Questionnaire Tools: An overview

Mopinion: Top 21 Best Online Survey Software and Questionnaire Tools - Cover

The first online survey software and questionnaire tools initially surfaced in the late 1990s. These were more traditional survey tools that included a long list of questions, anonymous respondents and were only accessible on a PC. However ever since the emergence of website feedback, online survey tools have evolved and therefore, managed to stay ‘in […]

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The Search is Over: Spokeo selects Mopinion as its VoC Solution

Mopinion: The Search is Over: Spokeo selects Mopinion as its VoC Solution - Cover Image

Spokeo is an online people intelligence service that helps you search, connect, and know who you are dealing with. Spokeo is used to find old friends, identify unknown callers, or research prospective dates. Professionals also use it to find new customers or to prevent fraud. The services organises over 12 billion records from thousands of […]

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Employee in the Spotlight: Tessa Goudswaard

Mopinion: Employee in the Spotlight: Tessa Goudswaard - Cover Image

It’s time for our September Employee in the Spotlight! Last month we interviewed one of our newest colleagues Haris from the development team. This month, we’re switching gears and would like to introduce you to our Office Manager, Tessa Goudswaard. Meet Tessa. Tessa started at Mopinion just 7 months ago as our Office Manager. She’s […]

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Top 10 Data Management Platforms: An overview

Mopinion: Top 10 Data Management Platforms: An overview - Cover Image

Fact: virtually everything your customers do on your website or mobile app produces data; data that not only can be leveraged to create marketing strategies and boost conversions but also increase your bottom line. All that is needed is an efficient way of both storing and employing the data. This is where Data Management Platforms […]

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[Examples] Customer Experience (CX) Survey Questions

Mopinion: Examples of Customer Experience (CX) Survey Questions - Cover

Experts have predicted that by 2020, Customer Experience is set to take higher priority among customers than product or price. While the majority of businesses have read and understand that it’s an important factor for success, not all of them have the actual means to monitor and improve their efforts. Want to make sure your […]

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30 Best Customer Feedback Tools: an overview

Mopinion: 30 Best Customer Feedback Tools: an overview - Cover

If you haven’t noticed, it’s all about the customer these days. According to a research carried out by Deloitte and Touche, customer-centric companies are 60% more profitable than those not focused on the customer. This proves that the moment you put the customer at the core of your business, you’re already one step closer to […]

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Top 20 Digital Marketing Automation Tools: An Overview

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I think we can all agree that digital marketing has become this complex web of moving parts… Today’s digital marketers are juggling multiple social media accounts, growing subscriber lists and email campaigns, content creation and management, user behaviour tracking and mobile marketing efforts. And it doesn’t stop there… Once they’ve reached their target audience via […]

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Mopinion welcomes several new recruits to meet growth

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More and more organisations are adopting a digital strategy. And as a result, the demand for digital solutions, and in particular, user feedback software has increased dramatically. To meet this growth, Mopinion has hired four new recruits that will join the Development, Customer Success and Sales teams! Udesh Jadnanansing, Co-Founder/ Chief of Revenue at Mopinion […]

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