It’s been a year since the first lockdown and a lot has changed, especially in terms of how we conduct our schooling programs. We’re seeing more and more companies and educational institutions switch over to e-learning or ‘hybrid’ education; a type of education which consists of a combination of offline lessons in the classroom and […]
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We’re at a point where practically everything around us is going digital. And quite frankly, the e-Learning sector is no exception. According to Reportlinker.com’s report ‘Global E-Learning Industry’, ‘the global market for e-Learning has recorded a historic annual growth spike in the year 2020, as the majority of schools migrate to e-learning’. The adoption of […]
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Many countries such as Belarus, Belgium, Canada, India, Ireland, South Africa, the United States and Switzerland are officially multilingual, but also have many monolinguals among them. For the United States this means that some of the population speaks English and some speak Spanish or Chinese. As a retailer or e-commerce company, this brings many challenges, […]
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Welcome to the February edition of Mopinion’s Employee in the Spotlight! This blog series gives you an inside look at who we are and how our employees contribute to our company culture. Last month we introduced Anna, our Content Marketer for the DACH region. This month – however – we sat down with one of […]
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The Mopinion Raspberry user interface has officially moved out of beta and is now ready to serve all customers. After successfully tweaking the platform for over a year, the team is fully confident that this new user interface will provide seamless experience for digital-first enterprises looking to set up their user feedback programmes. After all, […]
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In 2020 we witnessed countless unexpected trends emerge, from companies and consumers defying nearly all expectations to a complete transformation in our everyday professional and private lives. And it looks like 2021 is already shaping up to be just as unpredictable. Despite several industries being hit hard by the crisis, the online market continues to […]
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After sales efforts play a crucial role in customer satisfaction and retention. Not only do these efforts help generate loyal customers but also give an overall boost to your brand value. It is a direct reflection of your service and therefore compels customers to start believing in the brand and stick around for longer. So […]
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Consumers are ready for mobile commerce, but are retailers? Mobile has become a major driving force in our daily lives. Think about it. We have the world in the palm of our hands – from streaming videos and social media platforms to reading the news and messaging friends. And this newfound habit of bringing our […]
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The COVID-19 pandemic has strained many businesses across the globe. However, retailers’ challenges have been exceptional. In fact, it would be an understatement to say that the past year was a struggle for many retailers. Forbes even refers to last year’s events as ‘Retail’s Great Pivot’ – their way of describing this rapid shift in […]
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Shopping habits today are wildly different from those of a few years ago. And the recent lockdowns have – of course – also contributed to this change. As a result, the digital transformation has accelerated and therefore, the number of mobile purchases within the retail industry has also skyrocketed. Mobile apps are ideal for displaying […]
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