Our thoughts on Digital Customer Experience


Top 10 Survicate Alternatives and Competitors

Mopinion: Top 10 Survicate Alternatives and Competitors - Cover Image

Online survey and questionnaire tools are great for gathering insights from your customers – especially as it pertains to your online performance and overall customer satisfaction. Unlike in the past when creating a survey used to be quite a tedious process, online survey tools make the survey-building process quick and easy – enabling you to […]

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Top 20 Best Email Marketing Tools: An Overview

Mopinion: Top 20 Best Email Marketing Tools: An Overview - Cover Image

There’s no denying that email is a huge part of our lives. We receive lots of emails every day – whether its for work, from friends or even from that webshop you purchased from three months back. It is and remains a great way of getting a message across to your target audience without being […]

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April Product Update: enhanced web notification features, a new mobile SDK and more…

Mopinion: April Product Updates: featuring URL parameters and auto post forms - Cover image

Like always, Mopinion is committed to providing the best possible feedback analytics solution out there. This means our team must work continuously to improve and make meaningful changes to our platform, which is made possible thanks to feedback provided by our customers. Having said that, we are really excited to announce the launch of several […]

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Mopinion releases new mobile SDK to collect in-app feedback

Mopinion: Mopinion releases new mobile SDK to collect in-app feedback - Visual Feedback Form In App

We are proud to announce the release of a new mobile feedback SDK for companies collecting customer feedback in iOS and Android apps. This innovative solution will continue to provide marketers with an easy way of gathering powerful feedback within their native apps, only now with more customisation options, a wider range of targeting features […]

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Expresso Fashion & Claudia Sträter: Feedback for Every Stage of the Customer Journey

Mopinion: Expresso Fashion & Claudia Sträter: Feedback for Every Stage of the Customer Journey - Claudia Strater

Expresso Fashion and Claudia Sträter are two well-known Dutch fashion brands with stores in the Netherlands, Belgium and Germany. Alongside their more traditional, brick-and-mortar shops, these labels are also sold online. This omni-channel strategy makes it possible for these two webshops to not only serve as sales channels but also platforms for inspiration. Visitors can […]

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Mopinion software now available in Lightspeed app store

Mopinion: Mopinion app integration now available in Lightspeed app store - Cover Image

Is your webshop built using Lightspeed’s ecommerce software? Then we’ve got great news for you. All-in-one feedback analytics software Mopinion and ecommerce software provider & global leader in Point-of-Sale systems, Lightspeed have joined forces. The result? A new app integration in the Lightspeed app store which enables Lightspeed webshops to easily capture feedback from their […]

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Which KPI Dashboarding Software should Digital Marketing Managers Use?

Mopinion: Which KPI Dashboarding Software should Digital Marketing Managers Use? - Cover Image

The digital age has brought with it a horde of data. And coming from various sources and in large quantities, the availability of this data has created many new and insightful opportunities for digital marketers. Modern digital marketers are using data in a myriad of ways, such as gauging success (with Key Performance Indicators, or […]

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Decathlon rolls out Mopinion feedback software in 23 countries

Mopinion: Decathlon rolls out Mopinion feedback software in 23 countries - Cover Image (Source: Skimium)

We are delighted to share that the world’s largest sporting goods retailer, Decathlon, is now using Mopinion’s feedback analytics software. Decathlon hit the ground running with their new online feedback programme in the summer of 2017 with feedback forms on their French and Chinese websites. Pleased with the performance and customer insights obtained via Mopinion’s […]

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