Product Updates Dark Mode: Create a uniform UX with responsive feedback forms Picture this: you are lying in bed, surfing on your phone. Your settings are set to dark mode to protect your eyes (and your sleep) from... Elin Jansson 18/05/2026
Digital Feedback Customer feedback summarisation: Turning comments into insights Customer feedback summarisation helps teams turn large volumes of open customer comments into clear, actionable insights. While scores and... Elin Jansson 13/05/2026
Company Updates From “what” to “why”: How Veneta closed the data gap with customer feedback In the competitive world of home decoration and e-commerce, the digital experience (DX) can make or break a business. For Veneta, one of... Elin Jansson 29/04/2026
Digital Feedback 7 digital customer feedback form templates and examples We all know the benefits of collecting customer feedback. It helps you figure out how happy your customers are, it can weed out bugs in... Elin Jansson 23/04/2026
Digital Feedback Product Updates Webinar Webinar recap: Elevate your DX – New & next in the Mopinion software Are you curious about what’s on the horizon for the Mopinion software and how it can help you level up your user experience strategy?... Elin Jansson 22/04/2026
Product Updates Feedback Trails: Understand the journey behind the feedback “I tried to enter your return policy page, and everything just suddenly crashed”. This kind of feedback undoubtedly helps improve the... Elin Jansson 26/03/2026
App Feedback 5 of the best user experience apps in 2026 Did you know that mobile apps have a 150% higher conversion rate compared to mobile websites? This is because apps offer a complete... Elin Jansson 26/03/2026
Website Feedback How to collect website feedback Collecting website feedback and developing a voice of the customer program has many benefits: From improving user experience and customer... Elin Jansson 20/03/2026
Insights How Cultura created a centralised customer feedback process with Mopinion Cultura is a leading French retail chain, specialising in books, music, videos, art supplies and more. Their digital channels play a... Elin Jansson 19/03/2026
Company Updates Netigate appoints Mopinion co-founder Kees Wolters as Group Chief Marketing Officer In his new role, Kees Wolters will focus on strengthening Netigate’s market positioning and integrating the company’s expanding... Elin Jansson 19/03/2026
Digital Feedback How to write good survey questions: 80 examples and tips Do you want to gather feedback from users, customers, visitors or anyone else interacting with your digital channels? Smart choice!... Elin Jansson 05/03/2026
Digital Feedback How to use customer surveys for data-driven business growth Collecting customer feedback is a pretty standard practice for customer experience (CX) professionals nowadays. However, when it comes to... Elin Jansson 03/03/2026