7 Digital Customer Feedback Form Templates and Examples We all know the benefits of collecting customer feedback. It helps you figure out how happy your customers are, it can weed out bugs in... Elin Jansson 09/02/2024
Continuous innovation thanks to a good product feedback loop Product innovation is a great way of setting yourself apart from your competitors. Because not only are the needs of your customers... Mi-choe Emanuelson 07/02/2024
What is Customer Feedback Management? Tips, tools and more… Managing customer feedback is a challenge many organisations face on a daily basis – especially when dealing with a large amount of... Erin Gilliam Haije 01/02/2024
Creating a customer feedback form: A complete breakdown Ever wondered how to nail down what your customers really think? Well, truth be told, it’s all in the form. Building a killer... Erin Gilliam Haije 26/01/2024
10 Tips to Improve Customer Feedback Analysis Previously we’ve spoken about increasing online sales with customer feedback and how to collect the right feedback, at the right... Kees Wolters 16/01/2024
The Complete Guide to User Feedback We live in a customer-centric world. Advances in consumer technology have been raising customer expectations about what constitutes a... Erin Gilliam Haije 10/01/2024
The Ultimate Guide to the Voice of Customer (VoC) It has been said that having a good Voice of Customer (VoC) program leads to improved client retention, better employee engagement and less... Erin Gilliam Haije 20/12/2023
7 Voice of Customer examples from top-tier brands Listening to the Voice of Customer (VoC) is a process that helps your organisation map out the wishes and needs of your customers, enabling... Erin Gilliam Haije 07/12/2023
A Guide to Collecting Product Feedback Markets move fast, leaving little room for delay; a trend which has left many product managers and marketers with a great deal of pressure... Erin Gilliam Haije 22/11/2023
Customer Feedback: How to collect and analyse your data Are your customers getting value out of the online experience you’re offering? Are they satisfied with your products and services? And... Erin Gilliam Haije 16/11/2023
