Digital Feedback

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AI customer feedback analysis: How to summarise open-text feedback

AI customer feedback analysis: How to summarise open-text feedback

AI customer feedback analysis helps teams summarise, tag, and interpret large volumes of customer feedback from surveys, reviews, support...

Gitta Boros 04/06/2026

Why is customer feedback important?

Why is customer feedback important?

Did you know that 66% of customers expect companies to understand their personal needs and expectations? That is why a proper voice of the...

Elin Jansson 02/06/2026

How to ask for feedback from customers

How to ask for feedback from customers

Knowing how to ask for customer feedback can make the difference between collecting vague opinions and uncovering insights your team can...

Elin Jansson 02/06/2026

How to write good survey questions: 80 examples and tips

How to write good survey questions: 80 examples and tips

Do you want to gather feedback from users, customers, visitors or anyone else interacting with your digital channels? Smart choice!...

Elin Jansson 26/05/2026

How website feedback fuels business growth

How website feedback fuels business growth

Website feedback helps businesses identify UX issues, reduce customer friction, improve conversion rates, and increase customer retention....

Gitta Boros 20/05/2026

Customer feedback summarisation: Turning comments into insights

Customer feedback summarisation: Turning comments into insights

Customer feedback summarisation helps teams turn large volumes of open customer comments into clear, actionable insights. While scores and...

Elin Jansson 13/05/2026

Customer feedback strategy for better customer experience

Customer feedback strategy for better customer experience

Customer feedback strategy plays a key role in how businesses understand and improve customer experience. Many teams already collect...

Luisa D'El Rodrigues

Luisa D'El Rodrigues 24/04/2026

7 digital customer feedback form templates and examples

7 digital customer feedback form templates and examples

We all know the benefits of collecting customer feedback. It helps you figure out how happy your customers are, it can weed out bugs in...

Elin Jansson 23/04/2026

Webinar recap: Elevate your DX – New & next in the Mopinion software

Webinar recap: Elevate your DX – New & next in the Mopinion software

Are you curious about what’s on the horizon for the Mopinion software and how it can help you level up your user experience strategy?...

Elin Jansson 22/04/2026

How to improve customer retention with digital feedback widgets

How to improve customer retention with digital feedback widgets

Customer retention does not only depend on what happens after a purchase. It is also shaped by what users experience during the digital...

Luisa D'El Rodrigues

Luisa D'El Rodrigues 08/04/2026

8 Alternatives to GetFeedback CX and Digital

8 Alternatives to GetFeedback CX and Digital

If you are here, you are probably looking for competitors or alternatives to GetFeedback. This customer experience (CX) and survey platform...

Kees Wolters 19/03/2026

Online Surveys 101: Everything you need to know

Online Surveys 101: Everything you need to know

An online survey is a digital questionnaire used to collect feedback, opinions or data from a target audience through channels such as...

Erin Gilliam Haije

Erin Gilliam Haije 19/03/2026

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