How user feedback will shape up your product experience SaaS organisations have a lot of new challenges ahead. With product-led growth at the forefront of their initiatives, product managers... Erin Gilliam Haije 26/09/2022
UX tips that’ll keep customers happy this holiday season The holidays are here, which means many online retailers are stepping up their game and competing intensely for traffic on their websites.... Erin Gilliam Haije 23/09/2022
Automate your customer feedback like homeQgo (Part II) Integrating Mopinion with CRM, homeQgo streamlined feedback collection via emails and website, enhancing efficiency and customer journey... Mi-choe Emanuelson 23/08/2022
How to utilise user feedback for software development Assumptions are a dangerous game when it comes to software development. Then again, you wouldn’t be the first to make assumptions –... Erin Gilliam Haije 03/08/2022
Product-led growth tips from an expert product marketer Product marketing is essentially the process of bringing a product to market, promoting it and selling it to a customer. It involves... Penny Warnock 27/07/2022
Inside Mopinion: How to Grow with Customer Feedback Marketers working today have a very different job than the job of marketers ten, five or even three years ago. As the online world... Penny Warnock 13/07/2022
Inside the Voice of Customer program of Reale Seguros Reale Group is an international group operating in Italy and Spain. With nearly 4 million policyholders, this solid market player offers... Erin Gilliam Haije 11/07/2022
What are microsurveys? And how to use them Brief and manageable. Those are the ingredients for higher survey response rates in today’s market. In fact, brevity has become a strong... Erin Gilliam Haije 06/07/2022
Mopinion: What you (probably) didn’t know Recently, in a discussion with our customer success team, I was surprised to learn something new about the capabilities of the Mopinion... Penny Warnock 30/06/2022
Why real-time feedback is a powerful tool for web developers Web developers are a busy bunch. When they’re not debugging pages or writing code, they’re designing new pages and finding new ways to... Erin Gilliam Haije 09/06/2022