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Mopinion Named Top Performer in Customer Feedback Management Software 2026

Mopinion Named Top Performer in Customer Feedback Management Software 2026

Exciting news incoming! Mopinion has once again been named a Top Performer in the category Customer Feedback Management Software in...

Luisa D'El Rodrigues

Luisa D'El Rodrigues 16/03/2026

Customer Satisfaction survey questions & tips

Customer Satisfaction survey questions & tips

From fostering repeat business and generating positive word-of-mouth referrals to bolstering a company’s reputation in an...

Erin Gilliam Haije

Erin Gilliam Haije 12/03/2026

How to use customer feedback to raise customer satisfaction

How to use customer feedback to raise customer satisfaction

Customer feedback doesn’t raise customer satisfaction on its own. It raises satisfaction when it helps you pinpoint what’s breaking the...

Luisa D'El Rodrigues

Luisa D'El Rodrigues 10/03/2026

How to use customer surveys for data-driven business growth

How to use customer surveys for data-driven business growth

Collecting customer feedback is a pretty standard practice for customer experience (CX) professionals nowadays. However, when it comes to...

Elin Jansson 03/03/2026

6 best European alternatives to Qualtrics (2026 guide)

6 best European alternatives to Qualtrics (2026 guide)

Qualtrics is one of the most recognised Experience Management (XM) platforms on the market and for many organisations it remains a strong...

Luisa D'El Rodrigues

Luisa D'El Rodrigues 27/02/2026

The top 10 best European GDPR-compliant customer feedback tools

The top 10 best European GDPR-compliant customer feedback tools

Since GDPR came into effect in 2018, the focus on information security within the EU has grown exponentially. Customer feedback data is no...

Elin Jansson 10/02/2026

Top 10 alternatives to Usabilla

Top 10 alternatives to Usabilla

Research shows that 25-40% of the total revenue of the most stable businesses comes from returning customers. This is where VoC tools come...

Erin Gilliam Haije

Erin Gilliam Haije 30/01/2026

7 digital CX tips for retailers to keep customers coming back

7 digital CX tips for retailers to keep customers coming back

Customer loyalty used to feel like something you earned over time. Today, it’s one bad experience away from being lost forever. According...

Luisa D'El Rodrigues

Luisa D'El Rodrigues 26/01/2026

7 things to consider when choosing your feedback software

7 things to consider when choosing your feedback software

Choosing feedback software can feel deceptively simple – until you’re deep in demos, feature lists, and pricing tiers that don’t...

Elin Jansson 02/01/2026

Voice of the Customer questions: How to ask what really matters

Voice of the Customer questions: How to ask what really matters

Voice of the Customer questions are powerful because you can’t improve what you don’t understand. These questions go beyond polite...

Luisa D'El Rodrigues

Luisa D'El Rodrigues 07/11/2025

How to make an online survey that people actually complete

How to make an online survey that people actually complete

Online survey fatigue is everywhere. You’ve probably felt it yourself: clicking a survey link with good intentions, only to give up...

Luisa D'El Rodrigues

Luisa D'El Rodrigues 31/10/2025

What is a Voice of the Customer survey? Tips, templates and more

What is a Voice of the Customer survey? Tips, templates and more

Your customers are constantly sharing how they feel about your brand, the key is to truly listen. Yet only 14% of companies have a full...

Erin Gilliam Haije

Erin Gilliam Haije 15/10/2025

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