Digital Feedback How to comply with GDPR in customer feedback To comply with GDPR in customer experience, organisations need to consider what customer data they collect, why they collect it, how... Gitta Boros 14/08/2026
Digital Feedback How advanced feedback form targeting creates a better UX A website survey should help you understand the user experience, not interrupt it. Even a well-designed feedback form can create friction... Gitta Boros 03/08/2026
Digital Feedback Insights How to ensure GDPR compliance in digital feedback Digital feedback helps organisations understand what customers experience across their websites, mobile apps and email campaigns. But the... Gitta Boros 20/07/2026
Digital Feedback How to improve website usability with feedback Improving website usability starts with understanding where visitors struggle. Analytics can show where people drop off or hesitate, but... Gitta Boros 06/07/2026
Product Updates AI form translations: Gather feedback across languages hassle-free Your customers literally don’t all speak the same language. So why should your feedback forms? Whether you’re collecting feedback... Gitta Boros 02/07/2026
Digital Feedback Website Feedback Top 12 AI-powered customer feedback analytics tools in 2026 Customer feedback is everywhere, from website surveys and app reviews to support tickets and open-text comments. The challenge is no longer... Gitta Boros 22/06/2026
Digital Feedback AI customer feedback analysis: How to summarise open-text feedback AI customer feedback analysis helps teams summarise, tag, and interpret large volumes of customer feedback from surveys, reviews, support... Gitta Boros 04/06/2026
Digital Feedback How website feedback fuels business growth Website feedback helps businesses identify UX issues, reduce customer friction, improve conversion rates, and increase customer retention.... Gitta Boros 20/05/2026