Digital Feedback Customer Satisfaction survey questions & tips From fostering repeat business and generating positive word-of-mouth referrals to bolstering a company’s reputation in an... Erin Gilliam Haije 12/03/2026
Digital Feedback How to use customer feedback to raise customer satisfaction Customer feedback doesn’t raise customer satisfaction on its own. It raises satisfaction when it helps you pinpoint what’s breaking the... Luisa D'El Rodrigues 10/03/2026
Digital Feedback How to use customer surveys for data-driven business growth Collecting customer feedback is a pretty standard practice for customer experience (CX) professionals nowadays. However, when it comes to... Elin Jansson 03/03/2026
Digital Feedback 6 best European alternatives to Qualtrics (2026 guide) Qualtrics is one of the most recognised Experience Management (XM) platforms on the market and for many organisations it remains a strong... Luisa D'El Rodrigues 27/02/2026
Insights The top 10 best alternatives to Medallia for Digital Businesses nowadays are becoming increasingly more customer-centric on their digital channels, and for a good reason, too. Studies show... Erin Gilliam Haije 25/02/2026
Company Updates Employee in the Spotlight: Victoria Aliyeva-Van der Horst Meet Victoria. Originally from Azerbaijan, she is one of the driving forces behind our Customer Success team at Mopinion! As a Customer... Luisa D'El Rodrigues 17/02/2026
Insights Top 10 Alternatives and Competitors of Hotjar If you want to know how customers experience your website or mobile app, an online user feedback tool is ideal. These have the ability to... Erin Gilliam Haije 13/02/2026
Default Blog Mopinion Sharing Sessions: Retail teams learning from each other in practice Customer feedback doesn’t improve just because you have more dashboards or better frameworks. It improves when teams talk honestly about... Luisa D'El Rodrigues 10/02/2026
Digital Feedback The top 10 best European GDPR-compliant customer feedback tools Since GDPR came into effect in 2018, the focus on information security within the EU has grown exponentially. Customer feedback data is no... Elin Jansson 10/02/2026
Website Feedback 8 ways to raise your UX with website feedback (and drive higher retention) Website feedback plays a critical role in creating great user experiences and keeping users coming back, because great UX doesn’t happen... Luisa D'El Rodrigues 06/02/2026
Product Updates Feedback Flash: Analyse smarter, not harder Collecting feedback is easy for most companies. But when the time comes to do something with the collected data, the problems start. What... Elin Jansson 06/02/2026
App Feedback Top 15 mobile app analytics tools 2026 Building a mobile app is only half the battle…once that’s been accomplished, it’s time to optimise your app and consistently monitor... Erin Gilliam Haije 05/02/2026
