Product Updates Mopinion gets ISO certification (again!) At Mopinion, we take pride in offering a great user and customer experience (that’s why we love feedback), along with the best possible... Quirijn van der Haven 29/06/2023
Digital Feedback What is a customer experience survey? Tips and metrics Have you ever come across a customer experience survey on a website in or in your inbox after purchasing a product or using a service?... Erin Gilliam Haije 19/06/2023
Product Updates Mopinion obtains new WCAG Guidelines Level AA certification We are happy to announce that Mopinion has once again met the WCAG guidelines, making our software WCAG 2.1 Level AA compliant. This means... Erin Gilliam Haije 10/06/2023
Product Updates Feedback Analysis Made Even Easier – Introducing Direct Insights We’ve just released a brand-new unique feature called Direct Insights, the easiest and fastest way to analyze all your incoming... Jos van der Kooij 08/06/2023
Product Updates New iOS SDK: New options, effortless integration Calling all Apple iOS people! As mobile apps continue to dominate our digital landscape, the importance of mobile feedback cannot be... Jos van der Kooij 07/06/2023
Digital Feedback What are the best customer experience metrics and KPIs? ‘You can’t manage what you don’t measure’ is the quote our fellow Head of Marketing Quirijn lives by, and actually,... Erin Gilliam Haije 06/06/2023
Digital Feedback Insights Discover how Lely gathers feedback worldwide with Multi-Language Reporting Focusing on innovative agricultural solutions, Lely, present in over 40 countries, turned to Mopinion to overcome language barriers and... Lynn Jonker 25/05/2023
Digital Feedback How to ask for product feedback Let’s kick this blog about product feedback off with explaining what we mean (in this case) when we talk about product. As you are... Quirijn van der Haven 16/05/2023
Insights Measure the Phygital Experience with customer feedback Let’s get phygital, phygital… Many retailers nowadays operate both offline and online. In addition to physical stores, they opened... Lynn Jonker 09/05/2023
Digital Feedback How feedback helps insurance companies overcome digitalisation challenges With the migration to digital, many insurance companies are actually experiencing increased friction rather than a smoother online... Erin Gilliam Haije 28/03/2023