Digital Feedback 10 Tips to Improve Customer Feedback Analysis Previously, we’ve spoken about increasing online sales with customer feedback and how to collect the right feedback, at the right... Kees Wolters 02/06/2025
Digital Feedback How to create a customer feedback survey: Tips & examples Customer satisfaction is a driving force in sales. Research shows that a customer who is emotionally invested in your brand is three times... Elin Jansson 01/06/2025
Digital Feedback The ultimate guide to the Voice of Customer (VoC) It has been said that having a good Voice of Customer (VoC) program leads to improved client retention, better employee engagement and less... Erin Gilliam Haije 26/05/2025
Default Blog How to Democratise your Customer Experience Data Data is everywhere. And when it comes to improving the digital customer experience (CX), knowing how to collect, understand and act on that... Luisa D'El Rodrigues 06/05/2025
App Feedback 5 mobile app feedback examples from leading brands When you think about mobile app feedback, you might not be entirely sure what it really means. Don’t worry — we’re here to break it... Luisa D'El Rodrigues 01/05/2025
Digital Feedback How Smartphonehoesjes.nl uses customer feedback to elevate the digital experience Smartphonehoesjes.nl is your go-to destination for all mobile device accessories – from smartphones to laptops and e-readers. As... Elin Jansson 09/04/2025
Product Updates New Release Pack: Targeting Feedback Forms Made Even Easier Every interaction with your customers is an opportunity to gather valuable feedback. However, it is vital to ask for feedback from the... Jos van der Kooij 19/03/2025
Digital Feedback Mopinion Named Top Performer in Customer Feedback Management Software 2025 Exciting news incoming! Mopinion has just been named a Top Performer in the category ‘Customer Feedback Management Software’ in... Elin Jansson 13/03/2025
Default Blog From Gaps to Growth: Away’s Journey with Customer Insights Designed for travellers by travellers – Away is an American luggage and travel accessories brand. Their mission? To transform travel... Erin Gilliam Haije 29/01/2025
Insights Top 10 Website Annotation Tools When working on websites and designing them with your team, there can be so much back and forth in emails and messages. It’s awfully... Kees Wolters 18/01/2025
App Feedback Boost performance with these mobile app survey questions The mobile app development process can be a demanding task, as it requires a lot of thought and understanding of what the customer needs.... Erin Gilliam Haije 18/01/2025
Product Updates New version of Android SDK: faster, cleaner, more powerful Are you already collecting feedback in your mobile Android app(s) or do you want to start with it? Our latest Android SDK makes it a... Jos van der Kooij 08/01/2025
