Our thoughts on Digital Customer Experience

Making Customer Feedback More Actionable with Artificial Intelligence (AI)

Mopinion: Making Customer Feedback More Actionable with Artificial Intelligence (AI) - Cover

Unless you’ve been living under a rock, you’ve probably noticed that the term ‘artificial intelligence’ is being thrown around just about everywhere. It has become a major corporate buzzword and hype, especially among digital marketers. Meanwhile half of us still don’t really know what it means or better yet, what it can do for our […]

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Free Templates for Customer Experience Surveys

Mopinion: Free Templates for Customer Experience Surveys - CX Survey Templates

Times are changing and customer priorities are shifting. In fact, experts are predicting that by 2020, Customer Experience is set to take higher priority among customers than product or price. At this point, most businesses have read and understand that it’s an important factor if they want their business to be successful, but not all […]

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Webinar: How UK retailer Selfridges Group utilises the power of online customer feedback

Mopinion: Webinar: How UK retailer Selfridges Group utilises the power of online customer feedback - Webinar Cover

Would you like to gather real time feedback from your online visitors as they shop? Perhaps you are doing this already but struggle to manage the data and pick out the important trends? If so, tune in to our upcoming webinar where we will be joined by special guests Stephan Brandenburg & Iris Rabenberg of […]

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Introducing the Mopinion Survey Marketplace

Mopinion: Introducing the Mopinion Survey Marketplace - Cover Image

Mopinion is proud to announce the launch of its very own survey marketplace! It’s the perfect way to learn more about the ingredients needed to create and employ powerful online surveys. Choose from one of our eight survey template categories and access nearly thirty live template examples, a list of benefits for each survey, and […]

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Employee in the Spotlight : Gady van Meggelen

Mopinion: Employee in the Spotlight - Gady

Most startups are typified by small, closely-knit teams who often work shoulder-to-shoulder with company founders, sharing creative ideas and plans for betterment. And quite frankly, feedback analytics software Mopinion is no different. In fact, here at Mopinion we consider our people the backbone of our business. They are what makes it possible for us to […]

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The Best Website Intercept Survey Templates

Mopinion: The Best Website Intercept Survey Templates - Cover Image

Website Intercept Surveys are an ideal solution for many businesses. Not only do they have high response rates, but they are also effective in giving your business the necessary insights to improve website usability and customer satisfaction as well as achieve long-term goals such as customer retention. However, creating and employing website intercept surveys isn’t […]

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Top 10 Data Management Platforms: An overview

Mopinion: Top 10 Data Management Platforms: An overview - Cover Image

Fact: virtually everything your customers do on your website or mobile app produces data; data that not only can be leveraged to create marketing strategies and boost conversions but also increase your bottom line. All that is needed is an efficient way of both storing and employing the data. This is where Data Management Platforms […]

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September Product Update: introducing form logic for in-app feedback forms

Mopinion: September Product Update - Cover Image

Mopinion is dedicated to providing its customers with the best possible feedback analytics software on the market. In order to maintain this status, our team strives to make constant and valuable improvements to our platform. We do this using the feedback provided directly by our customers. That being said, we’re happy to announce the release […]

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