Our thoughts on Digital Customer Experience

Mopinion launches user feedback extension for Magento

Mopinion: Mopinion launches user feedback extension for Magento - Cover Image

Does your ecommerce website run on the Magento platform? Then we’ve got good news for you. Mopinion has just launched a user feedback extension for Magento that enables Magento-based websites to run Mopinion feedback software on their site. Learn more about you can start capturing online customer feedback for free below. What is Magento? Magento […]

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Which Customer Service Software is best for your organisation?

Mopinion: Which Customer Service Software is best for your organisation? - Cover Image

It might seem like a good idea to use email to resolve customer issues or to simply solve customer issues wherever they find you. It’s simple. It’s cost-saving. But you know what else it is? Messy and risky. Messy, because your communications with customers are all over the place. There’s not a single, unified platform […]

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Mopinion Academy’s Onboarding Webinar: Form Building & Deployment

Mopinion Academy’s Onboarding Webinar Phase 1: Form Building & Deployment - Cover Image

We want to make sure you have all the skills and resources you need to set your feedback programme into motion, which is why we’ve just launched a free series of onboarding webinars. The first webinar (Phase 1: Form Building & Deployments) will be held on Wednesday, April 3rd at 4:00 pm (Amsterdam, CEST). As […]

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Post-Brexit Britain: Where Will that Leave Digital Marketing?

Mopinion: Post-Brexit Britain: Where Will that Leave Digital Marketers? - Brexit Cover

Brexit is getting closer and with negotiations still in progress, all of us digital marketers are out there watching and waiting with bated breath… In times of uncertainty or turmoil, markets have the capability of evolving much faster than most digital marketers can adapt. This gap between how you see the market and the reality […]

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Next-level Productivity: Mopinion now integrates with Trello

Mopinion: Next-level Productivity: Mopinion now integrates with Trello - Cover Image

Are you ready for next-level productivity? Then you’re in luck. Mopinion has just launched a new integration with collaboration software Trello. This new “out-of-the-box” integration allows users to push certain feedback items to their Trello boards (and cards) without ever having to leave the Trello app! Trust us on this. We know that it can […]

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Employee in the Spotlight: Guus Linzel

Mopinion: Employee in the Spotlight: Guus Linzel - Guus Cover

The Employee Spotlight series is Mopinion’s special way of giving you an inside look at the people behind our brand. Last month we highlighted a member of our sales team, Sjoerd. This month we’re switching gears as we put a member of our Customer Success team in the spotlight, Guus. Check out his story… Meet […]

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Top 20 Customer Success Software: An Overview

Mopinion: Top 10 Customer Success Software - Cover Image

How do you know your customers are really satisfied and have achieved their desired outcomes while using your product or service? How do you understand your customer churn rate and avoid losing your customers before they actually walk away? With customer success software, you can do exactly all those things and so much more. That’s […]

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Integrate Mopinion with HubSpot CRM using Zapier

Mopinion: Integrate Mopinion with HubSpot CRM using Zapier - Cover

Mopinion has joined forces with online automation tool Zapier to deliver quick and easy integrations between your Mopinion feedback data and HubSpot CRM (among other app integrations). Thanks to Mopinion webhooks, integrating your feedback with HubSpot is a breeze. Ready to start relaying your feedback data to HubSpot CRM in real-time? We’re here to help […]

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Alpharooms selects Mopinion software to aid in customer experience initiatives

Mopinion: Alpharooms selects Mopinion software to aid in customer experience initiatives - Cover Image

Alpharooms is one of the UK’s leading websites for discount hotels and flights, offering deals to over 220,000 properties around the world. Online travel bookings has largely become a commoditised marketplace that relies heavily on paid acquisition. Therefore price becomes a major factor in winning business – but in a market this big, no one […]

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Top 20 Lead Generation Software: An Overview

Mopinion: Top 10 Lead Generation Software: An Overview - Cover Image

It’s no mystery that leads are hard to come by, not to mention quality leads. At least, that is the reality, until you have tried lead generation software. With the right lead generation software, marketers and sales professionals are able to effectively generate more leads and ultimately converts leads into valuable customers. In this article, […]

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