Our thoughts on Digital Customer Experience

Mopinion announces winner for its Holiday Charity Campaign

Holiday Charity Campaign

This year has been an undeniably challenging one for many of us, which is why we wanted to end things on a positive note. In order to spread some holiday cheer this season, Mopinion decided to host a Holiday Charity Campaign. We asked all of our customers to vote on which charity fund they would […]

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Product Update: including a brand new onboarding process

New Product Update featuring Mopinion's new onboarding process

It’s time for another product update! This month we’ve got a lot of new features and updates for you including an all new onboarding process for our Raspberry users, new feedback form previews, an updated knowledge base, several SDK enhancements and more! Check out our latest Product Updates: Brand new onboarding process for users New […]

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Top 10 Hottest Mopinion Blogs of 2020

Hottest Mopinion blogs of 2020

The year 2020 is drawing to a close and as tradition goes, we’d like to take a moment and reflect on this past year’s most popular blog posts. In well over 100 blog posts, we’ve covered everything from the launch of our brand new user interface (Mopinion Raspberry) and a variety of SaaS-related articles to […]

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atrify measures all-round customer satisfaction with customer feedback

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atrify, a creative software solution provider headquartered in Cologne, Germany has developed a cloud-based platform for product content. With this platform atrify supports over 20k companies in more than 50 countries. It is used to share accurate and reliable content with their partners and consumers. With Mopinion’s solution, the atrify team can understand how their […]

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‘How to take a Strategic Approach to Experimentation’ with Conversion.com

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Welcome back to 360 Digital! Last month we launched Mopinion’s brand new podcast series 360 Digital. In our very first episode, we talked qualitative and quantitative data with UX Expert Laura Klein. However, this month we’re switching gears and zooming in on a topic that will be especially interesting for those of you interested in […]

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The Ultimate Guide to the Voice of Customer (VoC)

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It has been said that having a good Voice of Customer (VoC) program leads to improved client retention, better employee engagement and less spending on customer service. And while this is entirely true, it seems that many businesses still fail to implement and manage an effective VoC program. In fact, far too often we see […]

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Employee in the Spotlight: Zoë Vrauwdeunt

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It’s time for the November edition of Mopinion’s Employee in the Spotlight! In this blog series we introduce the Mopinion team members to you one by one. You’ll get to see the faces behind the hard work. Last month we introduced Nadia, our Business Development Officer (France). This month we have a special Employee in […]

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How SaaS companies can improve their Customer Experience (CX)

How SaaS companies can improve their customer experience

Some of the best SaaS companies have achieved long-term success because of their obsession with the customer experience (CX). I mean, think of Amazon (US) and Uber. These companies are practically pioneers in the field of CX and look where’s it gotten them. However, designing and delivering a great experience in the software industry can […]

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How NCSA builds better products with user feedback

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Mopinion is proud to share that NCSA – the largest collegiate athletic recruiting marketplace – has joined the Mopinion family. NCSA works with athletes and families, as well as club, high school and college coaches by providing online tools, educational resources and personalised support to help navigate the college recruiting process. Their products match potential […]

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