Why Interpolis is using feedback

to improve the customer experience

“It’s common sense that any customer feedback is useful to us. Previously we worked with a company that was fully do-it-yourself. I had to open Excel and do my own calculations to find out the Net Promotor Score, for example. Using Mopinion all these calculations are already done. It’s easier for me and better for the company. It’s a very big advantage and the reason why we switched.”