Empower Digital Users

5 Ways to Democratise CX Data with Smart Feedback Analysis

Talk data to me...

Whether you're already collecting feedback across digital touchpoints or just starting to explore how, turning customer experience (CX) data into insights your whole team can act on is no easy feat.

That’s exactly what we covered in this session!

Watch our 30-minute Live Product Tour recording to see how feedback can drive action across your organisation, from marketing to product to support.

You’ll discover how to:

  • Truly understand cross-channel feedback across web, app and email
  • Make feedback accessible to the right people with AI-powered analysis, automated dashboards, reports and alerts
  • Ensure data privacy without being compromised
Remix

Luke Price

Digital Feedback Specialist

Luke has over 8 years of experience in user feedback strategies. His expertise is showcasing how the right feedback software will help you gain actionable insights that drive engagement and satisfaction.

Luke

Elin Jansson

Host

With a background in interviewing and journalism, asking the right questions comes naturally to Elin. Combined with her experience in feedback software, she has a talent for turning conversations into meaningful insights.

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