Save time and increase your efficiency
Identify urgent issues easily
Make data-driven decisions in a flash
Available for all customers
Your shortcut to actionable insights
Open feedback comments hold valuable insights, but sorting through them manually is time-consuming and error-prone.
Mopinion’s Smart Recaps is an AI solution that categorises open-ended responses into topics, together with concise summaries of the relevant feedback. Together with clear sentiment insights, this solution quickly highlights priorities and showcases significant findings.
Get on top of your trending topics
Smart Recaps analyses sentiment to spot trends in open feedback, highlighting strengths and urgent issues. Dive into details or share key insights with relevant teams to close the feedback loop efficiently.
All your feedback needs under one roof
Analysing feedback should be easy. That’s why you never have to leave the Mopinion platform to uncover new insights with Smart Recaps. No need to extract data and load it into separate systems! Completely accessible from your Mopinion feedback inbox, you are always only a couple of clicks away from your AI-generated feedback summaries.
An AI feedback solution that is truly helpful
Smart Recaps is an AI-powered solution, designed with your needs in mind. Unlike most other AI feedback systems, Smart Recaps is:
Fully developed and hosted in our own cloud environment – no third-party data processors involved
Completely integrated in the Mopinion ecosystem – no separate systems are needed
Stored and managed within the EU, making the solution GDPR compliant
