Mopinion Connects 2026: Bridging the Digital and Human Gap

Bridging the Digital and Human Gap

Thursday, October 8th, 2026

13:00 - 17:30h

nhow Rotterdam

It's time for our annual event: Mopinion Connects!

Mopinion Connects (part of Netigate) is the premier gathering where Digital CX and user feedback professionals explore what's next and build meaningful connections.

This year, we dive into the evolving relationship between human insight and AI-observed experience. Discover how leading organisations capture feedback, interpret behavioural signals and take decisive action across both layers.

What to expect?

Inspiring presentations, full of actionable insights
from Lely, Sunny Cars and Feyenoord Rotterdam.
Innovative tips and tricks to boost your digital experiences.
A fun, interactive activity with the chance to win a prize!
Networking, food and drinks.

New to Mopinion Connects? Discover how our community unlocked innovation and built meaningful connections at last year's event.

Will you join us?

Save your spot today!

Featured Speakers

Michael de Jong

User Experience Researcher
at Lely

With a background in Applied Cognitive Psychology and eight years of research experience, Michael translates user needs into insights that shape interfaces, workflows and human-robot interactions at Lely. A strong advocate for "just enough research", he thrives on solving complex, fast-moving digital challenges.

Joost van den Akker & Hilde Dambrink

Teamlead Customer Journey & Teamlead Digital Products at Sunny Cars

As part of Sunny Cars' marketing team, Hilde and Joost work on improving the digital customer experience for one of Europe's leading car rental specialists. Combining product development, customer journey optimisation, data-driven insights and experimentation, they help create seamless online experiences.

Matthijs Jobse

Customer Insights Marketeer
at Feyenoord Rotterdam

As Customer Insights Marketeer at Feyenoord, Matthijs works on improving the (digital) fan experience based on data, research and supporter feedback. At Mopinion Connects, he will share the insights behind the Match Center in the Feyenoord App.

Previous event buzz

"I learned a lot! Here are some examples: Feedback should not be one team’s responsibility, how Mopinion’s AI solution can save you time by analysing and summarising open feedback comments and how a positive NPS score can influence revenue."

"I gained inspiration on how to truly iterate with designs and methods of questioning. It was also great to gain awareness of how to properly share the data throughout the organisation!"

"It was great to connect with other companies working with Mopinion. It’s valuable to understand where others are in their journey and how that relates to our own."

Bridging the Digital and Human Gap

Save your spot today!

Featured Speakers

Previous event buzz

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