More context behind every response
Smarter questions based on what users actually say
Clearer insights without longer feedback forms
Included in all Mopinion for Website, Mobile and Email packages
Get the full story behind your customer feedback
“This page is confusing.”
Feedback like this tells you something went wrong. But… without more detail, your team is left guessing what caused the frustration, where the user got stuck or what they expected instead.
No longer. Based on what a user actually says, Mopinion automatically generates a relevant follow-up question to uncover the missing context while the experience is still fresh. So a vague comment can quickly turn into a clearer explanation of what happened and why.
Get more specific, actionable feedback without making every user complete a longer form.
Smarter conversations, one platform
Getting more context from your feedback shouldn’t mean adding more tools or manually following up with users. With AI follow-up questions, everything happens directly within Mopinion.
Simply add the AI follow-up question element to your conversational or standard feedback form, choose when it should appear and let AI ask relevant questions based on each user’s response.
The complete conversation is then collected in your feedback inbox, so you can review the original response and the extra context together in one place.
