Survey Templates
See this live preview of an app feedback
What is app feedback?
App feedback is feedback collected from users inside a mobile app or web app. It helps you understand how people experience your app, including its usability, features, design and performance. Because feedback is collected in the app itself, users can share their thoughts while the experience is still fresh.
What should I ask in app feedback?
Your questions should focus on the user’s in-app experience. You might ask, “How easy was it to complete your task?” or “Did you experience any issues while using the app?” Open questions, such as “What would you like us to improve?” can help you collect more detailed suggestions.
How market leaders use feedback
Mopinion offers a lot of features that make the tool much more valuable than its competitors. One of the most attractive features for us, in fact, was the amount of customisation options available.
Silviu Oprean
Growth Marketing
See what other types of forms can do for your business
Customer Satisfaction
Customer Satisfaction is considered one of the top scoring methods among businesses for measuring loyalty to your brand.
Customer Effort Score
The Goal Completion Rate measures whether your visitor has completed a specific goal and the Customer Effort Score measures how much effort it took to achieve this goal.
Net Promoter Score
NPS provides a benchmark that is indicative of customer success. It tells you how likely your customers are to recommend your business.
Conversational
Conversational feedback forms are intuitive and engaging surveys that to respondents feel like chat conversations.