After two successful phases of Mopinion Academy’s Onboarding Webinar series, it’s time to move on to the final phase: Action Management, Follow up & Sharing within your Organisation. This is arguably the most vital phase in your online feedback programme as it leads to closing the feedback loop.
As part of our new educational platform, the Mopinion Academy, this three-part series of free, onboarding webinars – hosted by an expert representative from our Customer Success team – walks you through the basics of getting your feedback programme up and running, including:
- Phase 1: Form Building & Deployments
- Phase 2: Reporting & Dashboard Configuration
- Phase 3: Action Management Techniques / Follow up / Sharing within your organisation
About Phase 3: Action Management, Follow up & Sharing within your Organisation
During this 60 minute webinar, we will show you how to set up live email alerts as well as leverage notes, reminders and tasks to track your actions and visualise progress.
When is it?
The webinar (Phase 3: Action Management, Follow up & Sharing within your Organisation) will be held on Wednesday, June 12th at 4:00 pm (Amsterdam, CEST).
What is the Mopinion Academy?
The Mopinion Academy is an educational platform we are in the process of creating that will serve as a place for our users to learn and explore the capabilities of the Mopinion software. In addition to the existing Knowledge Base and Onboarding Webinars, the Mopinion Academy will comprise On-Premise Training sessions and Video Tutorials. It will also include paid services which offer bespoke advice such as the Dashboard Consult. Each tool within the Mopinion Academy aims to provide you with the know-how to create a prosperous online customer feedback programme.