Apple lovers unite! It’s time to start gathering feedback in your iOS apps. For iOS developers, leveraging an iOS SDK to collect feedback offers unparalleled advantages. For one, this native approach ensures optimal performance, responsiveness, and a seamless user experience, which are crucial for gathering accurate and actionable user feedback.
Using the Mopinion native iOS SDK, developers can tap into a number of great in-app features such as dynamic feedback forms and renewed callback. Not to mention, Apple’s robust development tools, such as Xcode and Swift, provide a solid foundation for building reliable and secure feedback systems.
In this post we’ll dive into:
- Why you should collect in-app feedback
- Advantages of collecting feedback in iOS
- How to collect feedback in iOS apps
Why you should collect in-app feedback
Collecting in-app feedback (or mobile feedback) is essential for several reasons.
Firstly, it provides real-time insights into user experiences and preferences, enabling developers to understand what aspects of the app are working well and which areas need improvement. This immediate feedback helps in promptly addressing bugs or issues, enhancing the overall user experience.
Secondly, in-app feedback fosters a sense of engagement and value among users, as they feel their opinions are heard and matter. This leads to increased user loyalty and retention.
Additionally, feedback data is invaluable for making data-driven decisions, guiding the development of new features or updates that align with user needs and expectations.
And finally, collecting feedback directly within the app is convenient for users. It encourages higher response rates and more accurate insights compared to external surveys or reviews.
Advantages to collecting feedback in iOS
Why gather feedback in iOS? We’ve touched on a few of the benefits above but let’s sum it up:
- Native performance and responsiveness: the iOS SDK ensures optimal performance and a seamless user experience by leveraging the full power of Apple devices.
- Robust development tools: uses Xcode and Swift for reliable, secure, and efficient feedback collection systems.
Guess what??
Mopinion recently launched a brand new native iOS SDK, which enables its users to seamlessly gather user feedback from their iPhone app users. Fully built in Swift, the SDK provides a great user experience without adding bulk to your app. You can create fully native feedback forms, without sending your app users to other apps or web pages.
Planning on using the new Mopinion iOS SDK? Then you’ll also enjoy several advantages such as:
- Dynamic forms: Previously, forms would take up the entire mobile screen, causing a full overlay in your app. Now, when using our native SDK, you have the option of using slide-in forms and setting the percentage that the form needs to pop up to. This way you can ask for feedback in a very intuitive way, not interfering with your app users’ experience.
- Improved efficiency: This SDK was built with improved UI, so it’s faster, takes up less space and has an overall better performance.
- Renewed callback: We improved the SDK’s functionality that tells you when a form is opened, closed or submitted.
How to collect feedback in iOS
So how do you go about collecting this feedback from iOS users? To run the (Mopinion) iOS SDK, you must first install the SDK in your iOS app. Here are step-by-step instructions on how to install the Mopinion iOS native SDK.
*Alternatively Mopinion offers a web SDK. Here are instructions on how to install the Mopinion iOS web SDK.
Once installed you can build feedback forms in the Mopinion feedback platform, which will be rendered dynamically in a native interface in your app.
Step 1: Create an app feedback form in the Mopinion platform
Go to the Mopinion app and “Data collection” in the dropdown menu to the left of your screen and select “Feedback Forms”.
And click on ‘New Form’.
Choose standard or conversational form and then select “In-App”. Depending on your choice, you can now select one of our templates or just start from scratch.
Don’t forget to save your form once you’re done!
Step 2: Create an in-app deployment in the Mopinion platform
Go back to the dropdown menu and select “Deployments”, also located under “Data Collection”.
Click “New Deployment”, choose “Mobile apps” and give it a name. Once you are done, click “Create Deployment”.
Step 3: Add your feedback form to your deployment
Drag the feedback form that you want to set live into your deployment and click “Publish”.
Step 4: Copy the deployment ID
You can find your deployment ID by clicking the drop down menu on the ‘Publish’ button. It is the code under ‘Your deployment ID’. You can also quickly and easily scan the QR code to test your deployment.
All that’s left is to implement Mopinion in your apps, then you are good to go. Make sure that you have your deployment ID close at hand.
Do you work with more than just iOS and are curious about what other SDKs Mopinion has available? Check out our library of mobile SDK downloads here.
Try our iOS SDK today!
Ready to get started? Try Mopinion’s iOS SDK today and unleash the power of in-app feedback.
Ready to see Mopinion in action?
Want to learn more about Mopinion’s all-in-1 user feedback platform? Don’t be shy and take our software for a spin! Do you prefer it a bit more personal? Just book a demo. One of our feedback pro’s will guide you through the software and answer any questions you may have.
