
Prioritise your online customers
Gain meaningful CX insights
Deliver a smooth online journey
Wield insights that will drive customer experience
Your organisation relies heavily on you to help deliver a remarkable customer experience. Start gathering customer feedback seamlessly across all of your digital channels including your website, mobile app and email and get the insights you need to deliver a smooth customer experience.
Insights catered to your digital strategy
It’s time to start fueling your digital strategy with the customer’s needs in mind. Gather feedback in moments that matter with feedback forms catered to your most critical touchpoints in the online journey.
Align your teams
Allow feedback to flow smoothly throughout your organisation. Use custom access groups to manage your users, ensuring the right people can access the relevant insights. Track actions, set reminders, and visualise your progress in Mopinion.
Maximise your impact
Analyse the customer experience at multiple levels, from the digital journey to specific digital channels and touchpoints. Make a real impact by driving meaningful changes in the customer experience using Mopinion’s advanced analytics and action management.
Always aligned with EU standards – From GDPR to accessibility
As a European company, we prioritise helping our customers meet EU standards – from GDPR compliance to WCAG 2.1 Level AA accessibility. We’ve got you covered! To ensure top-level security, Mopinion is ISO 27001:2017 certified and also aligns with frameworks beyond the EU, such as the California Consumer Privacy Act (CCPA), keeping your data safe wherever you are.