For those of you who missed our latest webinar with special guests from UK retailer Selfridges Group, we’ve got you covered.
In this webinar, Mopinion is joined by special guests Stephan Brandenburg & Iris Rabenberg of major retail company, De Bijenkorf (part of Selfridges Group). These two share some interesting details on how they gather and get the most out of their online customer feedback data, from collection and the application of triggering techniques, to managing/structuring the data and their key findings.
Looking for some inside advice on how to get started with your own customer feedback program?
View the webinar recording here
More on De Bijenkorf’s Experience with Mopinion
Want to learn more about De Bijenkorf’s experience with the Mopinion software? Check out this customer success story.
We hope you enjoy it!