Survey Templates
See this live preview of a Bug reporting/visual feedback survey
What is a Bug reporting/visual feedback survey?
Bug reporting and visual feedback allow users to report technical issues, errors or design problems directly on your website or app. Visual feedback often includes screenshots, annotations or page details, making it easier for teams to understand exactly what went wrong.
What should I ask in a Bug reporting/visual feedback survey?
You might ask “What issue did you experience?” or “Can you describe what went wrong?” It is also useful to collect details such as the page URL, browser, device and screenshot so your team can investigate the issue faster.
How market leaders use feedback
Mopinion offers a lot of features that make the tool much more valuable than its competitors. One of the most attractive features for us, in fact, was the amount of customisation options available.
Silviu Oprean
Growth Marketing
See what other types of forms can do for your business
Customer Satisfaction
Customer Satisfaction is considered one of the top scoring methods among businesses for measuring loyalty to your brand.
Customer Effort Score
The Goal Completion Rate measures whether your visitor has completed a specific goal and the Customer Effort Score measures how much effort it took to achieve this goal.
Net Promoter Score
NPS provides a benchmark that is indicative of customer success. It tells you how likely your customers are to recommend your business.
Conversational
Conversational feedback forms are intuitive and engaging surveys that to respondents feel like chat conversations.