See this live preview of a Bug reporting/visual feedback survey
What is a Bug reporting/visual feedback survey?
Bug reporting and visual feedback allow users to report technical issues, errors or design problems directly on your website or app. Visual feedback often includes screenshots, annotations or page details, making it easier for teams to understand exactly what went wrong.
What should I ask in a Bug reporting/visual feedback survey?
You might ask “What issue did you experience?” or “Can you describe what went wrong?” It is also useful to collect details such as the page URL, browser, device and screenshot so your team can investigate the issue faster.
How market leaders use feedback
See what other types of forms can do for your business
Customer satisfaction
Measure how satisfied customers are with a product, service, or experience using a simple and familiar survey format.
Customer Effort Score
Collecting and analyzing the Customer Effort Score you can measure how much effort it took for your customers to achieve their goal.
Net Promoter Score
NPS provides a benchmark that is indicative of customer success. It tells you how likely your customers are to recommend your business.
Conversational
Conversational feedback forms are intuitive and engaging surveys that to respondents feel like chat conversations.