Survey Templates

Exit intent survey

Find out why visitors are leaving your website and uncover what might be stopping them from taking the next step.

See this live preview of an Exit intent survey
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NPS score

What is an Exit intent survey?

An exit intent survey is a survey shown when a visitor appears ready to leave your website. It helps you understand why users leave without converting, completing a form or finishing a purchase. This type of survey is especially useful for shopping cart abandonment, pricing pages and lead generation pages.

What should I ask in an Exit intent survey?

You might ask, “What stopped you from completing your purchase today?” or “What made you decide to leave this page?” For shopping cart abandonment, you could ask whether the reason was price, delivery costs, payment options or missing information.

NPS Logic

How market leaders use surveys

Meistertask Feedback

Mopinion offers a lot of features that make the tool much more valuable than its competitors. One of the most attractive features for us, in fact, was the amount of customisation options available.

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Silviu Oprean

Growth Marketing

See what other types of forms can do for your business

Customer satisfaction

Measure how satisfied customers are with a product, service, or experience using a simple and familiar survey format.

A stylized rendition of a radiobutton element where the second element has been selected.

Customer Effort Score

Collecting and analyzing the Customer Effort Score you can measure how much effort it took for your customers to achieve their goal.

NPS score element with a range of 1 to 10, a score of 7 has been selected.

Net Promoter Score

NPS provides a benchmark that is indicative of customer success. It tells you how likely your customers are to recommend your business.

A stylized display of a chat interface, where avatars are matched with their speechbubbles.

Conversational

Conversational feedback forms are intuitive and engaging surveys that to respondents feel like chat conversations.

See what Exit intent Surveys can do for your business