Survey Templates
See this live preview of an Exit intent survey
What is an Exit intent survey?
An exit intent survey is a survey shown when a visitor appears ready to leave your website. It helps you understand why users leave without converting, completing a form or finishing a purchase. This type of survey is especially useful for shopping cart abandonment, pricing pages and lead generation pages.
What should I ask in an Exit intent survey?
You might ask, “What stopped you from completing your purchase today?” or “What made you decide to leave this page?” For shopping cart abandonment, you could ask whether the reason was price, delivery costs, payment options or missing information.
How market leaders use surveys
Mopinion offers a lot of features that make the tool much more valuable than its competitors. One of the most attractive features for us, in fact, was the amount of customisation options available.
Silviu Oprean
Growth Marketing
See what other types of forms can do for your business
Customer Satisfaction
Customer Satisfaction is considered one of the top scoring methods among businesses for measuring loyalty to your brand.
Customer Effort Score
The Goal Completion Rate measures whether your visitor has completed a specific goal and the Customer Effort Score measures how much effort it took to achieve this goal.
Net Promoter Score
NPS provides a benchmark that is indicative of customer success. It tells you how likely your customers are to recommend your business.
Conversational
Conversational feedback forms are intuitive and engaging surveys that to respondents feel like chat conversations.