Survey Templates
See this live preview of a Mobile survey
What is a mobile survey?
A mobile survey is a survey designed specifically for users on mobile devices. It can be used on mobile websites, in apps or in mobile email campaigns. Mobile surveys help you understand how users experience your brand on smaller screens and while they are on the go.
What should I ask in a mobile survey?
Mobile survey questions should be short, clear and easy to answer. You might ask, “How was your mobile experience today?” or “Were you able to complete your task on your mobile device?” Avoid long surveys and use open questions only when they add real value.
How market leaders use mobile survey
Mopinion is a key solution for crisis management: if the app experiences an issue during the day, our first reflex is to check real-time customer feedback. This way, we can immediately identify the problems and inform the IT team to fix or stabilise the app quickly
Karolyn Trehan
CRO and Searchandising Lead
See what other types of forms can do for your business
Customer Satisfaction
Customer Satisfaction is considered one of the top scoring methods among businesses for measuring loyalty to your brand.
Customer Effort Score
The Goal Completion Rate measures whether your visitor has completed a specific goal and the Customer Effort Score measures how much effort it took to achieve this goal.
Net Promoter Score
NPS provides a benchmark that is indicative of customer success. It tells you how likely your customers are to recommend your business.
Conversational
Conversational feedback forms are intuitive and engaging surveys that to respondents feel like chat conversations.