Survey Templates
See this live preview of a newsletter survey
What is a newsletter survey?
A newsletter survey is a short feedback survey added to or sent after a newsletter. It helps you understand whether subscribers find your content useful, relevant and engaging. This feedback can help you improve your topics, tone, frequency and overall email performance.
What should I ask in a newsletter survey?
You might ask, “Was this newsletter useful?” or “How would you rate this newsletter?” To learn more, follow up with a question like “What would you like to see more of in future newsletters?”
How market leaders use email survey
If someone’s customer status changes, that person will automatically receive an email with an embedded NPS survey. The response rate of this survey is high. In fact about 18% of the recipients actually respond. By automating and integrating feedback, you can be sure that the right people are asked the right questions.
Lars Harmsen
Head of User Experience
See what other types of forms can do for your business
Customer Satisfaction
Customer Satisfaction is considered one of the top scoring methods among businesses for measuring loyalty to your brand.
Customer Effort Score
The Goal Completion Rate measures whether your visitor has completed a specific goal and the Customer Effort Score measures how much effort it took to achieve this goal.
Net Promoter Score
NPS provides a benchmark that is indicative of customer success. It tells you how likely your customers are to recommend your business.
Conversational
Conversational feedback forms are intuitive and engaging surveys that to respondents feel like chat conversations.