Digital Feedback How to Balance Product Vision With User Feedback You and your team are building a product with a vision. You have a problem that needs solving, and the combination of your features and... Guest Author 21/10/2020
Website Feedback 7 Techniques for Driving More Traffic to Your E-Commerce Website If you hope to increase profits and grow your e-commerce business, the first thing you’ll need to do is attract more visitors to your... Guest Author 29/01/2020
Digital Feedback How Can AI-Based Automation Tools Improve Customer Experience? Thanks to different technological advancements, customers interact and engage with brands in numerous ways and on various channels. As a... Guest Author 23/12/2019
Insights A Guide to Psychology Principles in UX Design Have you ever wondered why your users don’t interact with your product the way you were expecting them to? It might be because you may... Guest Author 02/07/2019
Digital Feedback Why The Customer Experience Should Be Your Main Focus This Year If you’ve ever worked in the service industry I’m sure the chant “the customer is always right” still rings in your head. Customer... Guest Author 04/06/2019
Digital Feedback User Feedback Lessons Learned from Digital Agency, Caveni User feedback software has been our preferred method for collecting customer feedback to bring our A/B testing to the next level. A/B... Guest Author 26/04/2019
Insights 360 Degree Customer Journey: What You Need To Know A 360-degree customer journey is a set of ideas and methods meant to take you from vague promises of being “customer-centric”... Guest Author 09/11/2018
Digital Feedback 4 Steps to a Successful Customer Obsessed Marketing Strategy Customers are the most important cog in your business. Without them, you don’t have a business. But, despite all the tools we have today... Guest Author 18/10/2018
Digital Feedback How to Increase CX Through Testing and Personalisation I like to think that we follow the golden rule: market to others as you would like to be marketed to. This really boils down to putting... Guest Author 28/06/2018
App Feedback Creating A Perfect User Journey In Your mCommerce App As the world moves from desktop to mobile, apps are becoming our new shopping malls. Just as we walk into a mall or a store, look around... Guest Author 02/05/2018
