Digital Feedback Make Customer Feedback More Actionable with AI Unless you’ve been living under a rock, you’ve probably noticed that the term ‘artificial intelligence’ is being thrown around just... Erin Gilliam Haije 16/10/2018
Digital Feedback Free Templates for Customer Experience Surveys Times are changing and customer priorities are shifting. In fact, experts are predicting that by 2020, Customer Experience is set to take... Erin Gilliam Haije 12/10/2018
Digital Feedback Introducing the Mopinion Survey Marketplace Mopinion is proud to announce the launch of its very own survey marketplace! It’s the perfect way to learn more about the ingredients... Erin Gilliam Haije 28/09/2018
Company Updates Employee in the Spotlight : Gady van Meggelen Most startups are typified by small, closely-knit teams who often work shoulder-to-shoulder with company founders, sharing creative ideas... Erin Gilliam Haije 21/09/2018
Website Feedback The Best Website Intercept Survey Templates Website Intercept Surveys are an ideal solution for many businesses. Not only do they have high response rates, but they are also effective... Erin Gilliam Haije 20/09/2018
Insights White Paper: A Digital Feedback-Fueled Approach to Personalisation TechTarget defines personalisation as a “means of meeting the customer’s needs more effectively and efficiently, making interactions... Erin Gilliam Haije 11/09/2018
Product Updates Product Update: introducing form logic for in-app feedback Mopinion is dedicated to providing its customers with the best possible feedback analytics software on the market. In order to maintain... Kees Wolters 10/09/2018
Digital Feedback How to Lower Customer Churn Rates with Digital Feedback Let’s be honest – no one wants to lose customers. In fact, high customer churn rates are the absolute worst nightmare of just about... Erin Gilliam Haije 07/08/2018
Insights Top 10 Competitors & Alternatives to Feedbackify Website feedback tools and the VoC data we collect using these tools has become the backbone of the customer experience. These tools yield... Erin Gilliam Haije 03/08/2018
Digital Feedback Best Feedback Templates for Customer Effort Score (CES) Customer Effort Score (CES) is a customer satisfaction metric that is widely used in the feedback world. In essence, CES measures the ease... Erin Gilliam Haije 31/07/2018
