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State of Feedback: The US Ecommerce Market

State of Feedback in US ecommerce

Fun fact. American consumers will pay 17% more to purchase from a company with a reputation of delivering a great customer experience. In fact, this trend has made quite an impact on US ecommerce companies in recent years as it has led organisations to adopt feedback strategies in hopes of achieving this status. With feedback […]

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Mopinion Introduces Callback Events to Mobile SDKs

mobile SDK

New to our Mobile SDKs, we at Mopinion are delighted to introduce a feature that puts more power in the hands of our customer’s: Callback Events! This update will allow the more technically-savvy Mopinion users to tie into events from our mobile SDKs and connect them to other tools. With this new feature, you and […]

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To Experiment or Not To Experiment? The ROI of CRO

360 Digital podcast - Episode #8

Welcome back to 360 Digital. We’re excited to announce that we’ve just released a brand new episode, touching – once again – on one of our favorite topics: CRO and experimentation! Having previously talked about how to Humanize your CRO Efforts with Soft Data and How to Take a Strategic Approach to Experimentation on earlier […]

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