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Want to increase your survey response rate? Try this…

Increasing your survey response rate

Does your organisation struggle with bringing in enough feedback data? Not sure why your survey response rates are so low? It can be a frustrating situation, especially when you are putting in your all to try and understand and help your customers achieve their online goals. But you’re not alone. This is a problem experienced […]

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Always Stay Up-To-Date With Mopinion’s Changelog and Status Page

user feedback

At Mopinion, we are constantly enhancing our platform with new features and fixes, thanks to the user feedback we collect. Naturally, we want to ensure that you’re always aware of these changes and updates. To make sure that you can always stay in touch with our team, learn about updates and find all the information […]

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What is Customer Feedback Management? Tips, tools and more…

Managing customer feedback cover

Managing customer feedback is a challenge many organisations face on a daily basis – especially when dealing with a large amount of feedback, coming from multiple sources and various digital channels. In fact, this process can be downright overwhelming. That is, unless you practice good customer feedback management. By streamlining feedback data in a way […]

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A Fresh Look For Improved Customer Feedback Management

feedback management

When Mopinion was first developed, the customer experience industry was just starting to blossom. Since then, the CX market has well and truly boomed, changing as other industries grow with their customers. In fact, the customer experience management market is projected to grow to $14.5B by 2024. As the industry, (and the world) changes, so […]

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Illuminate In-App Feedback With Our Improved Screenshot Functionality

In-app feedback screenshot function

When it comes to feedback, context is king. Anyone who uses feedback to fuel their function knows that not every response received is equal. Unfortunately, not everyone takes the time to provide clear, decipherable feedback, so sometimes we have to do some detective work to identify what the real issue is. Thankfully, Mopinion provides a […]

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Inside Mopinion: Powering UX Design with Feedback

Inside Mopinion: Powering UX Design with Feedback

User experience and feedback. Like many other great combos, one truly cannot survive without the other. UX design is all about providing your users with the information they’re looking for, and doing so in the simplest and most intuitive way possible. Naturally, there are many ways to go about designing a user experience, though, arguably, […]

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