Insights Mopinion in 2022: Product Updates, Feedback Guides, and Company Highlights The customer experience market is evolving and so is Mopinion. Our recent State of Customer Experience report has made that quite clear. So... Erin Gilliam Haije 29/11/2022
Company Updates Employee in the Spotlight: Conor Dempsey Meet Conor. Conor is our Python Developer here at Mopinion. Day in and day out, he works diligently to keep all of our behind the scenes... Erin Gilliam Haije 22/11/2022
Insights The State of Customer Experience in 2022 The year 2022 has been an interesting one in terms of developments in the Customer Experience space. While the COVID crisis has slowly... Erin Gilliam Haije 16/11/2022
Insights 5 great resources to get your webshop ready for the holiday season As the holiday season nears, ensuring your webshop is ready for the busy season is top of mind. And with traffic and sales sure to... Erin Gilliam Haije 01/11/2022
Insights Behind the feedback: how we revamped the feedback inbox Without gathering user feedback, making any changes to the user experience is like taking a shot in the dark. You have no idea whether your... Penny Warnock 28/10/2022
Company Updates Employee in the Spotlight: Louis Lombart Meet Louis. Louis is our Account Expansion Specialist and this month’s Employee in the Spotlight. That means he’s either on the phone... Mi-choe Emanuelson 26/10/2022
Insights Are you collecting customer feedback equally across all digital channels? In the words of the famous poet Charles Bukowski, “If you’re going to try, go all the way. Otherwise don’t even start.” Well... Erin Gilliam Haije 24/10/2022
Insights Why every CX Specialist needs user feedback The consumer has changed. Spending patterns have changed. Consumers are more critical than ever before, and that creates even more... Mi-choe Emanuelson 20/10/2022
Digital Feedback Vodafone Ireland drives customer focused obsession across its digital channels Leveraging Mopinion,Vodafone Ireland built a robust feedback system across their website and app, enhancing user experience and increasing... Erin Gilliam Haije 18/10/2022
Company Updates Employee in the Spotlight: Cyriak Clarke Meet Cyriak. Cyriak joined the Mopinion Customer Support team just before the summer, and he’s already feeling at home here. And that’s... Mi-choe Emanuelson 07/10/2022
