Digital Feedback What comes first: Quantitative or qualitative data analysis? What came first, the chicken or the egg? This debate has been going on for hundreds of years, and scientific results are still somewhat... Lynn Jonker 15/02/2022
Product Updates Say Hello to Conversational Feedback – it’s live! If you work in the fast-paced world of digital businesses, you probably are aware that features and tools can very quickly go out of... Penny Warnock 10/02/2022
Company Updates Employee in the Spotlight: Thomas Verwijst Meet Thomas. Thomas is one of our Senior Developers here at Mopinion who just recently rejoined the team. We say ‘rejoined’ because... Mi-choe Emanuelson 08/02/2022
Digital Feedback Your Guide to Customer Experience Feedback You’re only as good as your customer experience – and only a superior customer experience is what will convince your customers to... Erin Gilliam Haije 03/02/2022
Company Updates Employee in the Spotlight: Lovis Shimo Welcome back, and get ready to meet lots of new Mopinion-ers in our Employee in the Spotlight. In this blog series, we introduce you to the... Mi-choe Emanuelson 21/01/2022
Insights State of Feedback: The US Ecommerce Market Fun fact. American consumers will pay 17% more to purchase from a company with a reputation of delivering a great customer experience. In... Erin Gilliam Haije 18/01/2022
Product Updates Mopinion Introduces Callback Events to Mobile SDKs New to our Mobile SDKs, we at Mopinion are delighted to introduce a feature that puts more power in the hands of our customer’s: Callback... Penny Warnock 12/01/2022
Insights To Experiment or Not To Experiment? The ROI of CRO Welcome back to 360 Digital. We’re excited to announce that we’ve just released a brand new episode, touching – once again... Erin Gilliam Haije 10/01/2022
Digital Feedback Designing Insightful Customer Feedback Forms with Mopinion When it comes to creating a feedback survey or form, some people tend to create haphazard surveys, without really thinking about what... Penny Warnock 30/12/2021
Company Updates Employee in the Spotlight: Sarah Kolling Wait, don’t sign off for the holidays just yet! It’s time for the final Employee in the Spotlight of 2021. For those of you who... Mi-choe Emanuelson 21/12/2021