Insights 10 Must-Read Guides to Digital Transformation While it may just sound like a tech buzzword, digital transformation is so much more than that. The digital transformation is a complex and... Erin Gilliam Haije 14/02/2019
Company Updates Employee in the Spotlight: Sjoerd van der Plas As you know, the Employee Spotlight series is our way of giving you an inside look at the people behind the Mopinion brand. In last... Erin Gilliam Haije 13/02/2019
Insights Top 20 Live Chat Software: An Overview Customer is indeed the king. In today’s market, we – as customers – have become accustomed to getting what we want. From... Erin Gilliam Haije 12/02/2019
Digital Feedback How Canterbury City Council leverages online feedback Canterbury City Council (CCC) is the local authority for the City of Canterbury, which is situated in the county of Kent, United Kingdom.... Erin Gilliam Haije 11/02/2019
Digital Feedback How government agencies & NGOs can achieve online customer centricity More and more government agencies and NGOs are starting to focus on what is called ‘the online citizen experience’. In fact... Erin Gilliam Haije 07/02/2019
Product Updates Integrating Mopinion with Salesforce (via Zapier) Mopinion has joined forces with online automation tool Zapier to deliver quick and easy integrations between your Mopinion feedback data... Erin Gilliam Haije 06/02/2019
Insights Top 20 A/B Testing Tools that will Boost Conversions How can you make sure your website or app design is the best possible version right now? How can you make sure your website or app is... Erin Gilliam Haije 04/02/2019
Insights Top 10 Data Integration Software: An Overview As enterprises generate and collect more data than ever from various data sources, the need to aggregate all the data in one place to... Erin Gilliam Haije 28/01/2019
Insights What is a Customer Feedback Metric? The use of metrics is a practice businesses apply to nearly all aspects of their organisation. Whether that’s finance, competition,... Erin Gilliam Haije 23/01/2019
Insights Top 15 Enterprise Feedback Management (EFM) Software Improve customer loyalty. Reduce customer churn. Maximize revenue. These are the top reasons why so many organisations have employed... Erin Gilliam Haije 21/01/2019
