Insights Top 13 Best Tag Management Tools: an overview As the competition for every digital dollar has increased over the years, the number of digital marketing technologies has exploded;... Erin Gilliam Haije 02/06/2017
Digital Feedback How to Reduce Cart Abandonment with Online Feedback Cart abandonment is an issue that is plaguing thousands of ecommerce merchants around the world. A 2016 study found that 74.3% of all... Guest Author 26/05/2017
Digital Feedback Quick Guide: Ask the Right Questions in Feedback Forms A lot of companies out there heavily rely on the same feedback strategy: ‘tacking’ a feedback button on various webpages and waiting to... Erin Gilliam Haije 18/05/2017
Insights Mopinion releases partner video featuring N3Wstrategy Founded in 2008, N3Wstrategy is a consultancy that helps transform businesses into customer-centric organisations to help them grow. The... Kees Wolters 17/05/2017
Product Updates May Product Update: New Features Released As feedback analytics experts, we know how important it is to listen to customer feedback so it probably won’t come as a surprise to many... Kees Wolters 15/05/2017
Product Updates Mopinion introduces a new starter plan Due to the increased demand in feedback analytics software among small and medium-sized businesses (SMBs), Mopinion has just launched a new... Erin Gilliam Haije 11/05/2017
Digital Feedback Top 10 Best Guides for Digital Customer Experience Experts Brought on by sharply heightened customer expectations and the rapid growth of digital channels and touchpoints, digital customer... Erin Gilliam Haije 09/05/2017
Insights 28 Voice of the Customer (VoC) tools: an overview & comparison Is your business listening to the Voice of the Customer (VoC)? If not, you might want to start now – as it is becoming a top priority... Erin Gilliam Haije 03/05/2017
Digital Feedback How to increase feedback response rates A Feedback button on your website is a great way to start gathering insights into WHY your visitors do what they do on your site. Using... Luke Price 26/04/2017
Digital Feedback Be a Better Leader By Improving The Customer Experience The way businesses approach customer experience (CX) is shifting, along with driving a fundamental change in company culture. Leaders who... Guest Author 20/04/2017
