Product Updates Mopinion adds new feature to append ‘website data’ to feedback Mopinion has added a new feature to couple website data, such as customer profiles and other visitor data, with user feedback. This new... Erin Gilliam Haije 14/06/2017
Insights 5 Kinds of UX Tools for Tech Companies If you haven’t noticed, user experience (UX) is revolutionising and defining the digital strategies of just about every company in the... Erin Gilliam Haije 12/06/2017
Insights The online customer journey for tech companies The technology industry is an intensely competitive one and as such, the key to survival for businesses in this industry is often constant... Erin Gilliam Haije 07/06/2017
Insights Top 13 Best Tag Management Tools: an overview As the competition for every digital dollar has increased over the years, the number of digital marketing technologies has exploded;... Erin Gilliam Haije 02/06/2017
Digital Feedback How to Reduce Cart Abandonment with Online Feedback Cart abandonment is an issue that is plaguing thousands of ecommerce merchants around the world. A 2016 study found that 74.3% of all... Guest Author 26/05/2017
Digital Feedback Quick Guide: Ask the Right Questions in Feedback Forms A lot of companies out there heavily rely on the same feedback strategy: ‘tacking’ a feedback button on various webpages and waiting to... Erin Gilliam Haije 18/05/2017
Insights Mopinion releases partner video featuring N3Wstrategy Founded in 2008, N3Wstrategy is a consultancy that helps transform businesses into customer-centric organisations to help them grow. The... Kees Wolters 17/05/2017
Product Updates May Product Update: New Features Released As feedback analytics experts, we know how important it is to listen to customer feedback so it probably won’t come as a surprise to many... Kees Wolters 15/05/2017
Product Updates Mopinion introduces a new starter plan Due to the increased demand in feedback analytics software among small and medium-sized businesses (SMBs), Mopinion has just launched a new... Erin Gilliam Haije 11/05/2017
Digital Feedback Top 10 Best Guides for Digital Customer Experience Experts Brought on by sharply heightened customer expectations and the rapid growth of digital channels and touchpoints, digital customer... Erin Gilliam Haije 09/05/2017
