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Employee in the Spotlight: Penny Warnock

Mopinion Employee in the spotlight Penny Warnock cover

Looks like it’s time for a new Employee in the Spotlight! As the team returns to the office a couple of times a week, we are finally able to sit down together for a proper chat, face-to-face. Last month, you heard all about our Junior Growth Marketer, Lynn. This time, we’re chatting to another member […]

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Why Mopinion attaches great importance to ISO 27001

cybersecurity ISO 27001 Mopinion helmet

ISO 27001 is the world’s most recognized standard for information security. Of course, we at Mopinion only want to offer you the best when it comes to data security. So it should be quite obvious that we have been officially ISO certified since June 18, 2020. But what exactly does that mean for you? Well, […]

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Stop the Hackers: How Mopinion ensures security and data protection

cybersecurity mopinion lock on chip

At the moment, there seems to be a lot of uncertainty and ignorance about cybersecurity. Cybersecurity is a collection of guidelines, concepts and measures to protect personal data. As a software provider, security is Mopinion’s top priority. That’s why we sat down with Anwar Jebali, Head of Development at Mopinion, to tell us all about […]

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Why NPS Is Only Half the Story

Warum der NPS nur die halbe Wahrheit ist speaker

The infamous marketing metric, the NPS, or net promoter score, is about to celebrate its 20th anniversary. In 2003, Reichheld, Bain & Company and Satmetrix Systems wrote about the metric in the Harvard Business Review. The article dictated that NPS score shows how satisfied and loyal customers are by asking just one, simple question. Sounds […]

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Lowell Nordics supercharges customer and client engagement with Mopinion

lowell customer story Mopinion high-five

Founded in 2004, Lowell operates in 3 different regions of Europe: The UK, Nordics, and DACH. Their goal? To work tirelessly to benefit society, business, and the economy. Changing the way credit management works, Lowell’s mission drives everything they do, which is something you don’t hear every day in the credit management sector. The real […]

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State of Feedback: UK e-commerce market

UK e-commerce market feedback counter light

As feedback fanatics, it’s no surprise that we’re always curious to know about how different businesses are collecting feedback. In this article, we investigated some top-grossing e-commerce giants in the UK, with the hopes of understanding the current state of feedback in the marketplace, as well as what the future holds for the UK e-commerce […]

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