Elin

Elin Jansson, Content Marketer at Mopinion, has a background in copywriting, digital marketing and journalism.

Posts by Elin

Webinar summary: 5 Ways to Turn Feedback Data into CX Gold

Webinar summary: 5 Ways to Turn Feedback Data into CX Gold

Picture this: You’ve kick-started your digital feedback strategy, put your first forms live, and data is starting to pour in. Great! But...

Elin Jansson 16/07/2025

7 Digital Customer Feedback Form Templates and Examples

7 Digital Customer Feedback Form Templates and Examples

We all know the benefits of collecting customer feedback. It helps you figure out how happy your customers are, it can weed out bugs in...

Elin Jansson 16/07/2025

Dashboard Exports: Share, collaborate and analyse effortlessly

Dashboard Exports: Share, collaborate and analyse effortlessly

Democratising user and customer feedback data is becoming a growing priority for businesses. After all, feedback is most effective when it...

Elin Jansson 15/07/2025

How to write good survey questions: 80 examples and tips

How to write good survey questions: 80 examples and tips

Do you want to gather feedback from users, customers, visitors or anyone else interacting with your your digital channels? Smart choice!...

Elin Jansson 03/07/2025

How feedback powers Air France–KLM’s CX & digital journey

How feedback powers Air France–KLM’s CX & digital journey

Customer experience (CX) is a top priority for the French–Dutch airline Air France–KLM Group. By actively listening to their...

Elin Jansson 13/06/2025

Customer feedback summarisation: Turning comments into insights

Customer feedback summarisation: Turning comments into insights

If you handle customer feedback regularly, we certainly don’t have to tell you about the importance of collecting both qualitative and...

Elin Jansson 07/04/2025

Mopinion Named Top Performer in Customer Feedback Management Software 2025

Mopinion Named Top Performer in Customer Feedback Management Software 2025

Exciting news incoming! Mopinion has just been named a Top Performer in the category ‘Customer Feedback Management Software’ in...

Elin Jansson 13/03/2025

5 of the best user experience apps in 2025

5 of the best user experience apps in 2025

Did you know that mobile apps have a 150% higher conversion rate compared to mobile websites? This is because apps offer a complete...

Elin Jansson 07/02/2025

51 impactful customer feedback questions for your business

51 impactful customer feedback questions for your business

Customer feedback can be vital to a company in many ways. With data-driven changes based on consumer input, you can improve everything from...

Elin Jansson 28/01/2025