Insights State of Feedback: The US Ecommerce Market Fun fact. American consumers will pay 17% more to purchase from a company with a reputation of delivering a great customer experience. In... Erin Gilliam Haije 18/01/2022
Product Updates Mopinion Introduces Callback Events to Mobile SDKs New to our Mobile SDKs, we at Mopinion are delighted to introduce a feature that puts more power in the hands of our customer’s: Callback... Penny Warnock 12/01/2022
Insights To Experiment or Not To Experiment? The ROI of CRO Welcome back to 360 Digital. We’re excited to announce that we’ve just released a brand new episode, touching – once again... Erin Gilliam Haije 10/01/2022
Digital Feedback Designing Insightful Customer Feedback Forms with Mopinion When it comes to creating a feedback survey or form, some people tend to create haphazard surveys, without really thinking about what... Penny Warnock 30/12/2021
Company Updates Employee in the Spotlight: Sarah Kolling Wait, don’t sign off for the holidays just yet! It’s time for the final Employee in the Spotlight of 2021. For those of you who... Mi-choe Emanuelson 21/12/2021
Company Updates Mopinion ranks in G2’s Enterprise Feedback Management Report for Winter 2022 This just in – G2 has published its latest Enterprise Feedback Management Report for Winter 2022 and we’re proud of the results!... Erin Gilliam Haije 16/12/2021
Company Updates Mopinion’s CX-mas Miracles: Our Gifts From 2021 Season’s greetings! This month, as we edge even closer to the end of another year, we want to look back on all we have achieved in the... Penny Warnock 15/12/2021
Product Updates Behind the Feedback: Schedules & Templates for Exports Here at Mopinion we are once again reflecting on the recent release of not one, but two brand new and improved features, Schedules and... Penny Warnock 13/12/2021
Insights Digital Customer Experience (CX) trends to look out for in 2022 One year later and we’re still in the thick of it. The pandemic has not only continued to accelerate the shift to digital customer... Erin Gilliam Haije 13/12/2021
Digital Feedback URSSAF fortifies online VoC program with Mopinion The French URSSAF and its network have a mission of general interest: managing the collection of contributions and fees intended to... Erin Gilliam Haije 10/12/2021
