Our thoughts on Digital Customer Experience

Mopinion now offers a feedback plugin for WordPress

Mopinion: Mopinion now offers a feedback plugin for WordPress - Cover Image

Good news for all you WordPress lovers out there! Mopinion now offers a WordPress plugin that enables WordPress-based websites to easily run Mopinion software on their site and start capturing customer feedback for free. In case you’re not yet familiar, WordPress is one of the most popular content management systems available with nearly 75 million […]

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A new community for all of your Voice of Customer News

A new community for all of your Voice of Customer News - Voice of Customer News

Mopinion, a proud sponsor, is happy to announce the launch of the new online community, Voice of Customer News. It is a global community that shares content surrounding hot topics such as voice of customer, user experience and technology. Voice of Customer News’ definition of what is considered relevant for the community is quite broad. […]

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How Customer Feedback Facilitates Growth for SaaS Startups

Mopinion: How Customer Feedback Facilitates Growth for SaaS Startups - Cover

The technology industry is – without a doubt – fiercely competitive. This is especially true for startups that offer Software as a Service (SaaS) as their survival obligates them to meet demands of constant innovation, adaptability and customer satisfaction. Consequently, these businesses must know how to successfully exploit new opportunities for growth as well as […]

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5 Essential Types of User Experience Testing Tools

Mopinion: 5 Essential Types of User Experience Testing Tools - Cover

User Experience (UX) is somewhat of an ambiguous term. After all, how do you determine what is good UX and what is bad UX? Where do ‘they’ draw the line? And how do you know if you’ve got things under control? Offering up a superior digital user experience is becoming increasingly important among businesses and […]

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Top 20 Best Project Management Software: An Overview

Mopinion: Top 20 Best Project Management Software: An Overview - Cover Image

Admit it. Project Management (PM) is hard and those traditional methods we’re all too familiar with just aren’t cutting it anymore. Think about it: repeatedly updating spreadsheets, drowning in post-its and participating in weekly status update meetings doesn’t necessarily scream ‘efficiency’. This way of working only presents more complications as there is no real overview […]

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Webinar Summary: 3 Practical feedback forms that drive online conversion

Mopinion: Webinar Summary - 3 Practical feedback forms that drive online conversion - Webinar Cover

In Mopinion’s latest webinar ‘3 Practical feedback forms that drive online conversion’, webinar host Udesh Jadnanansing tackles the three critical stages of the online ordering process and provides tips on how to drive online sales using 3 powerful feedback forms. He also advises how to trigger these forms, which kinds of questions to ask and […]

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Buyer’s Guide: 9 Tips for Choosing the right User Feedback Software

Mopinion: Buyer’s Guide: 9 Tips for Choosing the right User Feedback Software - Cover Image

Choosing the right user feedback software, or any type of software for that matter, is a very delicate process for many businesses. Typically, the team (or role) appointed to choosing the software will start by gathering key criteria that is considered important for the business. Then they must find a suitable vendor that meets that […]

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Proud sponsor of a new online community: User Experience News

Mopinion: Proud sponsor of a new online community: User Experience News - User Experience News

Mopinion is the proud sponsor of a new online community, User Experience News. This community shares curated content surrounding trending subjects such as user experience, website optimisation and technology. User Experience News’ definition of what is relevant for the community is very expansive. All articles are tagged so that users can pick and choose articles […]

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Mopinion to attend the eCommerce Expo event in London

Mopinion: Mopinion to attend the eCommerce Expo event in London - Cover Image

Mopinion will be present at the upcoming eCommerce Expo event, where we will showcase our feedback analytics software and let visitors see for themselves how easy it is to collect and visualise online feedback. The eCommerce Expo is an annual eCommerce event that covers all aspects of the online transactional process, from marketing, web-platforms and […]

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