Digital Feedback Devitt Insurance: Optimising the customer journey Devitt Insurance Services Limited is an insurance broker based in Romford, England that has been arranging insurance in the UK since 1936.... Erin Gilliam Haije 02/12/2016
Digital Feedback 4 Things Trump can teach us about Digital Customer Feedback Well it’s official. Love him or hate him, Donald Trump will be the new President of the United States come January 2017. The last one... Erin Gilliam Haije 01/12/2016
Company Updates Mopinion talks feedback analytics at the Martech 2016 event Many companies are now collecting digital customer feedback from their websites and apps. However, the focus here lies mostly in the... Erin Gilliam Haije 29/11/2016
Digital Feedback 4 effective tools for putting online feedback into action Ever been put into a position where an online customer is asking you a question about a specific issue and he presumes you can pick up... Pieter Hotke 28/11/2016
Insights 4 things to consider when building a digital marketing dashboard Dashboards are very convenient tools for tracking business metrics, KPIs and other important data points relevant to your company. In a... Erin Gilliam Haije 23/11/2016
Website Feedback How to collect NPS on your website As part of my work, I spend a lot of time on websites. Browsing, researching and perusing are all part of a Business Development... Udesh Jadnanansing 22/11/2016
Insights Digital Customer Experience Benchmark 2016 The Digital Customer Experience Benchmark 2016 reveals that most major European companies still remain in the beginning stages of... Kees Wolters 16/11/2016
Website Feedback What is an exit feedback form? An exit feedback form is an online tool used to reveal why visitors are leaving a website, especially at crucial moments. For example, when... Erin Gilliam Haije 15/11/2016
Digital Feedback BKR selects Mopinion as its customer feedback software provider Bureau Krediet Registratie (BKR) is a non-profit credit registration agency that manages the credit data of millions of consumers in the... Erin Gilliam Haije 11/11/2016
Insights The top ten online irritations of 2016 Problems logging in, never-ending download sessions, unable to find what you’re looking for? If you haven’t encountered these issues... Erin Gilliam Haije 10/11/2016
