Digital Feedback 4 effective tools for putting online feedback into action Ever been put into a position where an online customer is asking you a question about a specific issue and he presumes you can pick up... Pieter Hotke 28/11/2016
Insights 4 things to consider when building a digital marketing dashboard Dashboards are very convenient tools for tracking business metrics, KPIs and other important data points relevant to your company. In a... Erin Gilliam Haije 23/11/2016
Website Feedback How to collect NPS on your website As part of my work, I spend a lot of time on websites. Browsing, researching and perusing are all part of a Business Development... Udesh Jadnanansing 22/11/2016
Insights Digital Customer Experience Benchmark 2016 The Digital Customer Experience Benchmark 2016 reveals that most major European companies still remain in the beginning stages of... Kees Wolters 16/11/2016
Website Feedback What is an exit feedback form? An exit feedback form is an online tool used to reveal why visitors are leaving a website, especially at crucial moments. For example, when... Erin Gilliam Haije 15/11/2016
Digital Feedback BKR selects Mopinion as its customer feedback software provider Bureau Krediet Registratie (BKR) is a non-profit credit registration agency that manages the credit data of millions of consumers in the... Erin Gilliam Haije 11/11/2016
Insights The top ten online irritations of 2016 Problems logging in, never-ending download sessions, unable to find what you’re looking for? If you haven’t encountered these issues... Erin Gilliam Haije 10/11/2016
Digital Feedback How to build the best online feedback forms Well-designed online feedback forms are the start of a good digital experience program. While feedback forms are often confused with... Erin Gilliam Haije 09/11/2016
Website Feedback What is a website feedback tool? With a website feedback tool you can dig deeper into the minds of your website visitors. A website feedback tool helps collect qualitative... Erin Gilliam Haije 05/11/2016
Insights 10 Data Analysis and Dashboarding tools used in Digital Marketing Digital marketers spend day in and day out working with a wealth of data – in many cases to the point where it can be considered an... Erin Gilliam Haije 04/11/2016
