Digital Feedback 5 tips to make you rethink your online feedback strategy Are you serious about listening to your online customers or is your website feedback tool just a vanity project? A lot of feedback tools... Kees Wolters 03/11/2016
Company Updates Mopinion expands sales and marketing with new recruits Mopinion is proud to announce the expansion of its sales and marketing team, with seven new employees having joined the company over the... Kees Wolters 25/10/2016
Insights “Humanising marketing” with Data Management Platforms Data management platforms, or DMPs (which is ‘agnostic’ and plugs and plays with any system) allow marketers to personalise at scale,... Guest Author 24/10/2016
Insights Reduce your online churn using text analytics It is likely that most of you reading this already have an online customer experience program in place, with feedback collection tools... Erin Gilliam Haije 20/10/2016
Product Updates Mopinion launches new online feedback reporting platform Mopinion is pleased to announce the launch of the new version of its customer feedback reporting software for websites and apps. The new... Kees Wolters 05/10/2016
Company Updates Mopinion announces Gold Sponsorship of Digital Analytics event Online feedback reporting specialist Mopinion is to showcase how its feedback analysis solutions can help businesses to monitor and tailor... Kees Wolters 30/09/2016
Digital Feedback 6 Tips for Turning Online CX Insights into the Right Actions When online customer feedback is collected and the data is properly analysed, it is time to work to a useful conclusion - turning insight... Kees Wolters 29/09/2016
Digital Feedback 5 Different types of user feedback tools The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts... Kees Wolters 23/09/2016
Digital Feedback Pros and Cons of Feedback Collection Types over the Years Smart businesses know customers are always in the driver’s seat thanks to the introduction of the internet. It has given them a powerful... Udesh Jadnanansing 07/09/2016
Insights Mopinion releases testimonial video with KIA Kia Motors Netherlands is the brand distributor of the Korean car manufacturer in the country. With a network of 100 dealers, Kia Motors... Kees Wolters 28/07/2016
