Our thoughts on Digital Customer Experience

Employee in the Spotlight: Pieter Hotke

Mopinion: Employee in the Spotlight: Pieter Hotke - Pieter Cover

The Employee Spotlight series is our way of giving you an inside look at the people behind our brand. In last month’s Employee Spotlight, we interviewed a special member of the Mopinion Marketing team, Tjeerd. We hope you enjoyed his story. This month we’re switching gears as we highlight one of our Customer Success team […]

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Free Templates for Loyalty Surveys

Mopinion: Free Templates for Loyalty Surveys - Cover Image

Every business wants to create and maintain a loyal customer base. According to Edelman, customers that continue to support your brand over time will spend 67% more than your new customers. In other words, your most loyal customers are critical to the success of your business. That is why it’s important to measure loyalty and […]

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360 Degree Customer Journey: What You Really Need To Know About It

Mopinion: 360 Degree Customer Journey: What You Really Need To Know About It - Cover Image

A 360-degree customer journey is a set of ideas and methods meant to take you from vague promises of being “customer-centric” to a concrete process for measurably offering more value to customers. By better understanding individuals and groups of customers, you’ll find ways to make your products more useful and smooth out the buying process, […]

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25 Tools For Your 2019 Marketing Technology Stack

Mopinion: 25 Tools For Your 2019 Marketing Technology Stack - Source: Personify Corp

Today’s marketing environment is undeniably a busy one. In fact, it’s almost impossible nowadays for digital marketers to perform their tasks without the right tools at their side; tools that automate and simplify processes ensuring they get a good return on their marketing investment. This is essentially where having a marketing technology stack becomes fundamental […]

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Free and Easy-to-Use Generic Form Templates

Mopinion: Free and Easy-to-Use Generic Form Templates - Cover Image

Generic or not – almost every business uses contact and lead generation forms on their websites and mobile apps. Why? Because these types of forms are both customisable, fit-for-purpose and well…necessary. Want to start using your own stylish and effective form templates? Try one of our free generic form templates from the Survey Marketplace! Learn […]

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From Pilot to Proven: Intergamma’s Feedback Story

Mopinion: From Pilot to Proven: The Story of How Intergamma Chose Mopinion - Cover

Intergamma, the organisation behind brands GAMMA and KARWEI is the largest DIY (hardware) company in the Benelux region – with nearly 400 locations across the Netherlands and Belgium. As part of their online vision, Intergamma has set its sights on becoming the largest and best omnichannel retailer in the Benelux region. They knew that in […]

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