Our thoughts on Digital Customer Experience

Top 15 Digital Customer Experience (CX) Solutions

Mopinion: Top 15 Digital Customer Experience (CX) Solutions - Cover

These days our online customers are the ones calling the shots. And they’re doing it by placing more and more weight on the digital customer experience when it comes to choosing you or your competitor. In fact, according to a report released by Salesforce, ‘nearly 84% of customers feel that experiences are as important as […]

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The Biggest CX Software Acquisitions in 2020

Mopinion: The Biggest CX Software Acquisitions in 2020 - Cover

The concept of going digital has been gaining ground in the CX space for years. This is by no means new. However, in the midst of the current crisis, this motivation has since accelerated, pushing organisations to embrace digital solutions and the digital customer experience. As a result, the CX space remains a thriving one, […]

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Recharge.com partners up with Mopinion to strengthen its customer-first strategy

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Mopinion is proud to announce that Recharge.com now uses Mopinion feedback to strengthen it’s customer-first strategy. At a time when billions of people around the world remain un or underbanked – prepaid credit is the financial infrastructure that caters for their daily needs. Recharge.com specialises in recharging prepaid credit and has made it their mission […]

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Progress Update on the Mopinion Raspberry user interface

Progress Update on the Mopinion Raspberry user interface

In early 2020 Mopinion proudly beta launched its new user interface Mopinion Raspberry. The release was a major milestone for Mopinion and its users as it not only tied together all of the same, favourite functionalities of its precursor, but also enabled users to conveniently collect and manage their feedback in a more effortless manner. […]

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Mopinion launches Tech Talk with Co-Founder Udesh Jadnanansing on ClickZ

Mopinion launches Tech Talk with Co-Founder Udesh Jadnanansing on ClickZ - cover

Exciting news! Mopinion has just released a brand new clip for ClickZ’s new video series – Tech Talks. In the series, senior leadership members from leading and innovative marketing technologies identify key market problems their software solves, how their software addresses this problem and what impact the software has on the market. In other words, […]

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