Product Updates Mopinion gets ISO certification (again!) At Mopinion, we take pride in offering a great user and customer experience (that’s why we love feedback), along with the best possible... Erin Gilliam Haije 29/06/2023
Product Updates Mopinion obtains new WCAG Guidelines Level AA certification We are happy to announce that Mopinion has once again met the WCAG guidelines, making our software WCAG 2.1 Level AA compliant. This means... Erin Gilliam Haije 10/06/2023
Product Updates Feedback Analysis Made Even Easier – Introducing Direct Insights We’ve just released a brand-new unique feature called Direct Insights, the easiest and fastest way to analyze all your incoming... Jos van der Kooij 08/06/2023
Product Updates New iOS SDK: New options, effortless integration Calling all Apple iOS people! As mobile apps continue to dominate our digital landscape, the importance of mobile feedback cannot be... Jos van der Kooij 07/06/2023
Digital Feedback Insights Discover how Lely gathers feedback worldwide with Multi-Language Reporting Focusing on innovative agricultural solutions, Lely, present in over 40 countries, turned to Mopinion to overcome language barriers and... Lynn Jonker 25/05/2023
Digital Feedback How to ask for product feedback Let’s kick this blog about product feedback off with explaining what we mean (in this case) when we talk about product. As you are... Erin Gilliam Haije 16/05/2023
Insights Measure the Phygital Experience with customer feedback Let’s get phygital, phygital… Many retailers nowadays operate both offline and online. In addition to physical stores, they opened... Lynn Jonker 09/05/2023
Digital Feedback How feedback helps insurance companies overcome digitalisation challenges With the migration to digital, many insurance companies are actually experiencing increased friction rather than a smoother online... Erin Gilliam Haije 28/03/2023
Insights What experts have to say about the results from the Digital CX Management Benchmark report 2023 A few weeks ago, we released the Digital CX Management Benchmark report 2023, and it’s packed with some pretty interesting findings.... Lynn Jonker 21/03/2023
Digital Feedback Benchmark: 80% of financial services industry gathers digital feedback, but data is still siloed The financial services industry has its digital CX priorities in order (for the most part), according to Mopinion’s recently published... Erin Gilliam Haije 02/03/2023
