Insights Top 10 Competitors & Alternatives to Feedbackify Website feedback tools and the VoC data we collect using these tools has become the backbone of the customer experience. These tools yield... Erin Gilliam Haije 03/08/2018
Digital Feedback Best Feedback Templates for Customer Effort Score (CES) Customer Effort Score (CES) is a customer satisfaction metric that is widely used in the feedback world. In essence, CES measures the ease... Erin Gilliam Haije 31/07/2018
Product Updates One script for all your feedback buttons Each and every page on your website / mobile app serves a different purpose, so why should your feedback buttons be any different? Well... Erin Gilliam Haije 30/07/2018
Product Updates July Product Update: introducing our new webhook Despite all of this hot July weather, we’ve got a cool new batch of updates we’d like to share this month, including our new webhook... Kees Wolters 17/07/2018
Insights Top 15 Best Enterprise CRM Software in 2021 There is no doubting that the CRM industry is a thriving one. According to SuperOffice, CRM software is now the biggest software market in... Erin Gilliam Haije 10/07/2018
Digital Feedback How De Bijenkorf provides the ultimate omnichannel shopping experience De Bijenkorf, a renowned retail brand within the Netherlands known for its premium and personal service in stores, has had an offline... Erin Gilliam Haije 06/07/2018
Insights Top 25 Tools for UX Designers: An Overview UX design is all about providing your users with the information they’re looking for, and doing that in the cleanest and most intuitive... Erin Gilliam Haije 05/07/2018
Digital Feedback How to Increase CX Through Testing and Personalisation I like to think that we follow the golden rule: market to others as you would like to be marketed to. This really boils down to putting... Guest Author 28/06/2018
Insights 13 Free User Feedback Tools for Digital Marketers on a Budget User feedback is the key indicator of customer experience. Having access to the customer insights puts you as a marketer at a competitive... Erin Gilliam Haije 19/06/2018
Digital Feedback What can product managers gain from collecting online feedback? The fundamental responsibility of a Product Manager is to be the company’s leading expert on the customer. In fact, Product Managers... Erin Gilliam Haije 13/06/2018
