Digital Feedback How De Bijenkorf provides the ultimate omnichannel shopping experience De Bijenkorf, a renowned retail brand within the Netherlands known for its premium and personal service in stores, has had an offline... Erin Gilliam Haije 06/07/2018
Insights Top 25 Tools for UX Designers: An Overview UX design is all about providing your users with the information they’re looking for, and doing that in the cleanest and most intuitive... Erin Gilliam Haije 05/07/2018
Digital Feedback How to Increase CX Through Testing and Personalisation I like to think that we follow the golden rule: market to others as you would like to be marketed to. This really boils down to putting... Guest Author 28/06/2018
Insights 13 Free User Feedback Tools for Digital Marketers on a Budget User feedback is the key indicator of customer experience. Having access to the customer insights puts you as a marketer at a competitive... Erin Gilliam Haije 19/06/2018
Digital Feedback What can product managers gain from collecting online feedback? The fundamental responsibility of a Product Manager is to be the company’s leading expert on the customer. In fact, Product Managers... Erin Gilliam Haije 13/06/2018
Digital Feedback How HEMA uses customer feedback to measure performance The largest franchise operator in the Netherlands, HEMA is a well-known retail chain which aims to ‘make daily life easier and more... Erin Gilliam Haije 11/06/2018
Insights Top 10 Alternatives and Competitors of Hotjar If you want to know how customers experience your website or mobile app, an online user feedback tool is ideal. Online user feedback tools... Erin Gilliam Haije 07/06/2018
Company Updates Mopinion continues to strengthen presence in France Mopinion is happy to announce its expansion to the French market as well as the appointment of a dedicated French sales team, led by Head... Udesh Jadnanansing 05/06/2018
Digital Feedback Why Online Feedback is Vital for Ecommerce Managers The ecommerce industry has experienced a tremendous amount of growth in the past decade. Having jumped from 3.5% of all retail sales in... Erin Gilliam Haije 28/05/2018
Insights Top 10 Alternatives and Competitors of Qualtrics Online customer survey tools are a great way of engaging with your customers and discovering insights into various areas of online... Erin Gilliam Haije 22/05/2018
